Joel Galindo Mendoza
Phoenix,AZ
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service, notably with Target. Excelled in inventory tracking and problem-solving, enhancing efficiency and customer satisfaction. Skilled in Microsoft Excel and clear communication, adept at driving significant improvements in order fulfillment processes. Proven track record of being punctual, dependable, and consistently exceeding employer expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Home Depot
Tolleson, AZ
04.2021 - Current
- Consistently lifted materials weighing as much as 60 pounds.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Warehouse Worker
Kuhne + Nagel
Tempe, AZ
10.2018 - 03.2021
- Loaded, unloaded, and moved material to and from storage and production areas..
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Sr Speciaist Tcom Guest Services
Target
Tempe, AZ
08.2015 - 09.2018
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Associate of Science - Mathematics And General
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ05.2017
Skills
- Order Fulfillment
- Inventory Tracking
- Material Handling
- Clear Communication
- Cleaning and Organizing
- Microsoft Excel
- Basic Mathematics
- Self-Motivated and Disciplined
- Complex Problem-Solving
- Attention to Detail
- Punctual and Dependable
- Problem-Solving
Timeline
Warehouse Worker
Home Depot
04.2021 - Current
Warehouse Worker
Kuhne + Nagel
10.2018 - 03.2021
Sr Speciaist Tcom Guest Services
Target
08.2015 - 09.2018
Associate of Science - Mathematics And General
Maricopa Community Colleges - South Mountain Community College