Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JOEL GEARY

Dearborn Heights,MI

Summary

Effective Training Manager with more than 17 years experience in the underground utility industry. Passionate leader displaying strong personal commitment to duty while working harmoniously within diverse communities. Proven skills in program and team management. Consistent leadership, communicating with confidence and eloquence. Lengthy history of favorable customer and organizational relationships.

Overview

23
23
years of professional experience

Work History

Training and Development Manager

USIC LLC.
Indianapolis, IN
03.2022 - Current
  • Managed training calendar for fiscal year, including setting course plans, training spaces and department rotations
  • Designed, developed and delivered instructor-led training sessions
  • Developed strategies for improving the quality of instruction provided by trainers
  • Coordinated and ensured employees received appropriate on-the-job training
  • Produced reports and maintained training documents to support training activities
  • Collaborated with internal teams to produce and maintain knowledge based content
  • Conducted evaluations of training courses to uncover areas in need of improvement
  • Consulted with senior leaders to develop and execute strategy and provide regular updates
  • Collaborated with management to align on strategy and communication of content
  • Mentored team members to succeed and advance within department and company
  • Researched current trends in corporate training methods
  • Developed new training program in compliance with company standards
  • Provided excellent service and attention to internal and external customers

Training & Development Leader

USIC LLC.
12.2008 - 03.2023
  • Identify, train, and develop coaches to effectively support the training program - lead "Triple Zero"
  • Guide and direct daily planning and execution of classroom/field training and certification processes
  • Ensure training documentation/certification processes are properly completed
  • Provide high quality training - both initial training classes and ongoing training for Technicians and Supervisors
  • Develop local training for customer specific requirements, new contracts, etc
  • Responsible for the gas operator qualification (OQ) process and record keeping
  • Monitored employee productivity to provide constructive feedback and coaching
  • Provided guidance and support to team members on operational issues
  • Complied with company policies, objectives and communication goals
  • Maintained positive working relationship with customers, fellow staff and management
  • Employed variety of teaching styles to respond to needs of diverse learners
  • Created a positive learning environment by establishing open communication with learners and colleagues

District Supervisor

USIC LLC.
07.2006 - 11.2008
  • Locate Technician April 2006 - June 2006
  • Trained, mentored and supported Team members
  • Investigated customer damages or quality concerns within the district
  • Managed P&L budgets set on parameters of quality, safety and efficiency in a Team based environment
  • Interacted with technicians assigned to work group and conduct timely performance reviews
  • Identified appropriate solutions to minimize issues and quickly solve problems
  • Experience in interview, hiring, coaching, progressive discipline and termination processes
  • Directed and supervised staff performance

Department Manager

Renaissance Stone Works
01.2004 - 01.2006
  • Managed finishing department of dimensionally cut, hand crafted limestone products for commercial/residential building processes
  • Shipping/receiving, invoicing, delivery routing
  • Labor management
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company processes

Enlisted

United States Army
01.2001 - 01.2004
  • Junior Non-Commissioned Officer / Team Chief
  • Highly motivated Military service member with decorated career
  • Safely planned and executing hundreds of military operations
  • Successfully piloted many training missions
  • Driven and enthusiastic, with the ability to manage projects and people
  • Dedicated to serving others for the greater good

Education

Project Management Essentials -

Management and Strategy Institute
01.2022

High School Diploma -

Walled Lake Central at Walled Lake, MI
01.2001

Skills

  • Technologically proficient
  • Exceptional Communication and Organization skills
  • Critical thinking and Problem Solving
  • Data Analysis
  • Project Management
  • Learning Management Systems
  • Adult Learning Theories
  • Change Management
  • Process Improvement
  • Training Oversight
  • Strategic Thinker
  • Coaching and Mentoring
  • Course Development

Accomplishments

  • Lean Six Sigma White Belt - 2022
  • ISO 9001-2015 - 2022
  • OSHA 10
  • Midwest Energy Association Evaluator, 2008 & 2022
  • FEMA "Effective Communication Course IS-00242.a
  • FEMA "Basic Instructional Skills Course IS-00265
  • Six time Army Achievement Medal recipient, U.S. Army 2001 - 2004
  • Meritorious Service Medal, OpFor Rotation - Mojave, U.S. Army, 2003
  • Army Commendation Medal for Outstanding Service, U.S. Army, 2004

Timeline

Training and Development Manager

USIC LLC.
03.2022 - Current

Training & Development Leader

USIC LLC.
12.2008 - 03.2023

District Supervisor

USIC LLC.
07.2006 - 11.2008

Department Manager

Renaissance Stone Works
01.2004 - 01.2006

Enlisted

United States Army
01.2001 - 01.2004

Project Management Essentials -

Management and Strategy Institute

High School Diploma -

Walled Lake Central at Walled Lake, MI

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JOEL GEARY