Summary
Overview
Work History
Education
Skills
Accomplishments
Golf ! A Hole IN ONE ! Facebook !
Languages
Rererences
Timeline
Generic

Joel Genneken

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of Accuracy ! AS WELL ! AS Being physically Fit ! To carry TWO ! Golf bags ! Weighing Between # 25 To # 30-lbs. EACH ! OR More ! For A Distance OF # 5 + MILES ! IN ALL TYPES OF Weather ! For A Time Period OF Ranging Between # 4 And # 5 - Hours ! PER. - GOLF - Round ! With Even , Some Days , Involved , Requiring, Having to DO And Perform # 2 - Rounds ! Which Equals out To BE # 10 + MILES ! OF Going The Distance ! Communicating and Directing About how the Game IS to Be Played ! Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.!

Overview

37
37
years of professional experience

Work History

Golf Caddy

Arcola Country Club
03.2018 - Current
  • Maintained smooth pace of play for golfers on course.
  • Cleaned and maintained balls, clubs, and course amenities.
  • Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
  • Determined distances to pins and advised players on proper clubs and methods.
  • Carried two bags of clubs for full 18-hole rounds of golf.
  • Built and established positive relationships with patrons, team members and supervisors.
  • Delivered information and details of interest about facility to visitors.
  • Taught players and team members about game and performance strategies.
  • Predicted wind speeds and read green slopes to suggest appropriate approaches to players.
  • Worked # 2 To # 3 tournaments each year with amateur and professional golfers.

Golf Caddy

Ridgewood Country Club
03.2004 - 11.2017
  • Basically , Demonstrated ! The EXACT ! Same Duties and Challenging Expertise ! That I'm Currently Performing AT Arcola C.C.

Senior Telesales Representative

PCF / N.Y. Times News Paper
01.2000 - 12.2003
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Overcame objections using friendly, persuasive strategies.
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Recorded contact information of customers and potential customers in internal database.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Followed up with customers to solicit further sales.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Collaborated with marketing teams to develop and execute promotional strategies.
  • Negotiated pricing and payment terms with customers when possible to close deals.
  • Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
  • Developed extensive knowledge of products and services to better assist customers.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Asked pertinent questions to understand customer requirements.
  • Informed current and prospective customers of promotions and new or upgraded products.

Owner/Operator

Safari Plants / Interior Designs And Maintenance
01.1989 - 12.1999
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Trained and developed team members to build human capital.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.

Sales Executive

Hillcrest Gardens
05.1986 - 12.1989
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Established and maintained positive relationships with vendors to determine product availability and quality.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Associate of Arts - Business Administration

Bergen Community College
Paramus, NJ
05.1986

High School Diploma -

Midland Park Jr./Senior High School
Midland Park, NJ
1984

Skills

  • Club Selection
  • Strategy Advice
  • Course Maintenance
  • Inventory Control
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Equipment Management
  • Public Relations
  • Time Management
  • Cash Handling
  • Equipment Operation
  • Equipment Maintenance
  • Customer Service Expertise
  • Interpersonal Communication

Accomplishments

  • Supervised team of # 6 - staff members.
  • Collaborated with team of # 6 in the development of Golf outings .
  • Achieved Goals And Deadlines through effectively helping with Being A Team Player .

Golf ! A Hole IN ONE ! Facebook !

Back in the Day ! AT Orchard Hills C.C. ! ON A PAR - # 3 - Playing About # 175 - Yards - OUT ! With ONLY ONE Bounce ! And Right IN !

Languages

Spanish
Limited Working

Rererences

Joel And Joel LLP. 700 Kinderkamack  Rd. Oradell , N.J. 07649  T - 201 - 599-0588 - Profession - Attorney / Tim And Christine Truhn 466 Grove St. Ridgewood N.J. 07450 T - 201 - 388 - 6379- Profession - IT. Specialist & Registered Nurse  / Karen Rahnafeld 562 Lynn St. Ridgewood N.J. 07450 T - 201 - 895 - 2231- Profession - Engineering . 

Timeline

Golf Caddy

Arcola Country Club
03.2018 - Current

Golf Caddy

Ridgewood Country Club
03.2004 - 11.2017

Senior Telesales Representative

PCF / N.Y. Times News Paper
01.2000 - 12.2003

Owner/Operator

Safari Plants / Interior Designs And Maintenance
01.1989 - 12.1999

Sales Executive

Hillcrest Gardens
05.1986 - 12.1989

Associate of Arts - Business Administration

Bergen Community College

High School Diploma -

Midland Park Jr./Senior High School

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Joel Genneken