Joel Gonzalez
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Parts Counter Sales Person
Tellus
05.2023 - Current
- Increased customer satisfaction by providing knowledgeable assistance and efficient service at the parts counter.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Maintained accurate inventory records, ensuring optimal stock levels and minimizing backorders.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
Maintenance Technician
Target Hospitality
05.2022 - 04.2023
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Maintenance Technician
City Of Pearsall
12.2021 - 05.2022
- Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.
- Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping year round.
Technician /Service Advisor
Tieken Auto Service
08.2016 - 07.2019
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Maintained quality assurance and customer satisfaction objectives.
E5 11B 63W
US Army
06.2004 - 06.2014
- Enhanced team efficiency by conducting regular training sessions and performance evaluations.
- Improved unit readiness by maintaining accurate inventory of equipment, weapons, and supplies.
- Led squad through rigorous physical fitness routines to increase overall strength, endurance, and discipline.
- Developed tactical plans for successful mission execution in various environments and situations.
- Provided first aid and medical assistance to injured personnel during high-stress combat situations.
- Upheld the highest standards of integrity, professionalism, and dedication to duty throughout tenure as an infantryman.
Education
High School Diploma -
Pearsall High School
Pearsall, TX05.2003
Skills
- Customer Relationship Building
- Technical Understanding
- Upselling Strategies
- Strong negotiation abilities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Parts Counter Sales Person
Tellus
05.2023 - Current
Maintenance Technician
Target Hospitality
05.2022 - 04.2023
Maintenance Technician
City Of Pearsall
12.2021 - 05.2022
Technician /Service Advisor
Tieken Auto Service
08.2016 - 07.2019
E5 11B 63W
US Army
06.2004 - 06.2014
High School Diploma -
Pearsall High School