Joel Guillen
Summary
Adaptable individual with a variety of experiences and knowledge of customer communications and support . Aiming to leverage my skills to successfully fill an available role within your organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waiter
Gomez
09.2023 - Current
- Greet customers and promptly attending to their needs while providing personalized service.
- Coordinate with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Work with POS system to place orders, manage bills, and handle complementary items
- Serve food and beverages promptly with focused attention to customer needs.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Sun And Ski
09.2022 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solve customer challenges by offering relevant products and services.
- Properly select, fit and adjust customer's skis or snowboards, and other equipment according to their height, weight, and skiing ability.
- Basic experience in tuning and repairing ski/snowboard
Dock Hand
Lake Mary Marina
04.2019 - 09.2022
- Safely directed customers to watercraft and instructed proper operation.
- Assisted mechanics with repairing and servicing equipment.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Trained and mentored new employees on company procedures and safety protocols.
Busser
Puerto Vallarta
02.2021 - 03.2022
- Greeted customers upon arrival and provided friendly dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Reset and cleaned tables quickly to prepare for new customers.
Education
Completed Coursework Towards Computer Security
Cerro Coso Community College
Mammoth LakesCertification
RBS Certification
Food Handlers Card
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Waiter
Gomez
09.2023 - Current
Sales Associate
Sun And Ski
09.2022 - Current
Busser
Puerto Vallarta
02.2021 - 03.2022
Dock Hand
Lake Mary Marina
04.2019 - 09.2022
Completed Coursework Towards Computer Security
Cerro Coso Community College