Joel Hameed
Everett,WA
Overview
8
8
years of professional experience
Work History
Night Shift Retail Store Manager
- Daily retail store management and leadership of up to 10 people
- Creating Shift schedules and managing employees breaks and lunches
- Ensuring merchandise is fully stocked and keeping up store cleanliness
- Providing exemplary customer service.
Retail Warehouse Manager
- Completing 100% accurate monthly inventory
- Management for up to 6 storerooms each of which was awarded for outstanding Naval Supply Management Inspection (SMI)
- Maintained procurement of ships retail supplies for 6-month long deployments
- Vast knowledge of Inventory Control procedures
- Directed teams of junior sailor for ship-to-ship cargo transfers after quick promotion in rank
- Maintained Ships supply budget, working with allotted government funds for sales purchases, orders, and transfers
- Regularly completed order forms and administrative procedures for shipping and receiving supplies.
Surgical Peri-operative Materials Distribution Technician
Seattle Children’s Hospital
11.2022 - Current
- Utilizing customer service skills and answering emergency phone calls to assist surgical medical staff for item replenishment and customer support
- Maintaining specialty items and stock for crucial surgical team
- Restocking surgical materials and fulfilling daily inventory needs for surgical staff
- Significant knowledge of critical medical supplies and meeting all health and safety standards
- Fulfilling supply needs for emergency surgical cases
- Handling and delivering sterile surgical instruments to surgeons for patients in critical care
- Daily writing of e-mails and medical forms to upper-level management and medical staff for shift handoffs, training, and special requests
- Completing expiration audits, and crucial paperwork before deadline
- Utilizing Censitrac, Epic, Lawson, Workday, Outlook, and Microsoft Excel software programs to assist in daily work tasks.
Materials Distribution and Receiving Technician
Swedish Hospital
05.2016 - 08.2022
- Assigned as weekend lead tech to help in assisting in general supervisory role for weekend staff
- Implemented cost saving orders and inventory methods which also minimized product expiration
- Proficient at front desk customer service, ensuring phone calls from medical staff are answered in a punctual manner and precisely delivered for crucial medical needs and emergency procedures
- Receiving dock technician: Managing and maintaining receiving dock up to cleanliness and safety standards, and properly and accurately receive highly sensitive medical supplies and equipment
- Utilizing receiving software and filing invoices to maintain cost saving inventory
- Efficient in communication skills, emails, and phone calls which kept scheduled deliveries between suppliers and customers to maintain service within satisfactory quotas.
Education
Bachelor of Science Business Administration - Human Resource Management
Western Governors University
Edmonds College
06.2013
AA Degree -
Edmonds College
06.2012
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Decision-making skill
- Dependable and reliable
Specialqualifications
- Attended Naval Technical Training Center (NTTC) for Naval supply chain & logistics training in Meridian, Mississippi.
- Offshore security team.
- Petty officer of the watch (shipboard security and maintaining hourly ship logs and activities).
- Certified forklift operator.
- CPR and first-aid qualified.
- Basic firefighting skills and lead fire and safety investigator.
Awards
Humanitarian Medal for 2005 Indonesian Tsunami Relief.
Timeline
Surgical Peri-operative Materials Distribution Technician
Seattle Children’s Hospital
11.2022 - Current
Materials Distribution and Receiving Technician
Swedish Hospital
05.2016 - 08.2022
Night Shift Retail Store Manager
Retail Warehouse Manager
Bachelor of Science Business Administration - Human Resource Management
Western Governors University
Edmonds College
AA Degree -
Edmonds College