Joel Hanson
Summary
. High-performing Automotive Sales Manager with a 20-year background meeting or exceeding customer acquisition and revenue growth targets by maximizing sales team potential through aggressive recruiting, objectives setting, coaching and performance monitoring strategies. Leverages new and used inventory control skills, excellent training and internet sales process success and deploys current technologies to achieve sales goals. Consistently engages with customers to build base of referrals and repeat business and creates annual forecasts and budgets through solid understanding of dealership operations, including all aspects of sales and finance.
Overview
13
13
years of professional experience
Work History
General Sales Manager
Carnamic
08.2021 - 07.2023
- Responsible for all aspec
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Organized promotional events and interacted with community to increase sales volume.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Recruiting, training and monitoring all company policies and compliance processes and Continually engagement in our CRM to drive business
- In addition, factory relations together with lender relationship to ensure fast funding
- While increasing sales and customer satisfaction while
Finance Director
James Ford
07.2018 - 08.2021
- Responsible for all contracts and cash flow and incentives
- In Addition, to selling extended warranties and maintenance plans.
- Training on all products with all departments to increase department revenue.
- Increased department revenue by 30% YOY by adding new products and menu items.
- Assisted with recruiting, interviewing and hiring new department employees.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
General Sales Manager
Sonnen Porsche
07.2015 - 08.2018
- Was responsible for all aspects of the Sales Department
- Recruiting, training and monitoring all company policies, compliance processes and Continually engagement in our CRM to drive business
- In addition, budgeting, forecasting quarterly and yearly objectives
- Maintaining factory relations and lender relationship and funding, While increasing sales and customer satisfaction while maintaining profit at the projected level
- Lastly achieving the goal of a Porsche Premier dealer
- Hosting- sponsoring community events and golf tournaments to fund raise., Prepared and held daily sales training and met with all sales managers to monitor performance and KPI's Managed a New car dept and Used Car Dept and Finance department withteam members while maintaining factory training requirements
- Also managing online advertising and budgets
- Created and managed a on-site call center which increase volume by 30 immediately
- Hosted and organized team building events with team members-giants game,bowling fun
- This increased employee retention and engagement
- As Finance Director was responsible for all cash flow and bank relations, Exceptional experience with types of credit to get almost anyone approved
- Increased finance productivity be 15% YOY while doing legally and ethically.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained extensive knowledge of company products and services.
- Upheld company policies and implemented standards fairly.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Finance Director
Toyota Marin, a Price -Simms Dealership
01.2010 - 06.2015
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Set clear departmental objectives and developed effective strategies to achieve targeted goals.
- Developed and trained finance managers to be promoted to Sales Managers.
- Created financial dashboards to provide insights into key performance indicators.
Education
University of Wisconsin
Milwaukee, WISkills
- Sales Management
- Business Development
- CRM Software
- Account Management
- Cold Calling
- Recruiting
- Negotiation
- Upselling
- Relationship Management
- Sales
- Management
- Deal Maker-Closer (10 years)
- Awards
- Premier Porsche Dealer of the year
- July 2016
- As General Sales Manager at Sonnen Porsche we received the prestigious award that only 50 Porsche
- Dealers in the world earned
- Toyota Presidents Award
- At Toyota Marin we continually worked and improved processes to earn the coveted Toyota Presidents
- Award Winners 6 years in a row
- Sales Expertise
- Direct Sales
- Coaching and Training
- Corrective Actions
- Product and Service Management
- Business Development and Planning
- Persuasive Negotiations
- Staff Meetings
- Sales Process
- Sales Presentation
- Product Knowledge
- Profitability Improvement
- Ethical Standards
- Promotional Sales Events
- Pipeline Maintenance
- Internet Sales Management
- Consultative Selling Techniques
- Deal Structuring
- Excellent Communication Skills
- Negotiations Expert and Strong Deal Closer
- Exceptional Multitasking Skills
- Dealership Operations
- Contact Management Systems
- Digital Sales
- Leadership
Timeline
General Sales Manager
Carnamic
08.2021 - 07.2023
Finance Director
James Ford
07.2018 - 08.2021
General Sales Manager
Sonnen Porsche
07.2015 - 08.2018
Finance Director
Toyota Marin, a Price -Simms Dealership
01.2010 - 06.2015
University of Wisconsin
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