Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Hebner

Laguna Niguel,CA

Summary

Proven leader with experience in Class A building maintenance, commercial remodeling, project management, sales, and customer service. Excels in professional mentoring and leadership. Motivated by creativity, efficiency, productivity, and customer-focused initiatives.

Posses highly technical background with 2 years of practical web development and software implementation experience.

Overview

15
15
years of professional experience

Work History

Website Revisions/Sales Assistant

AdIQ Marketing Agency
01.2022 - Current

Specialize in website development using HTML and company developed software. Work closely with clients to make live revisions to their websites and ad campaigns. Portfolio includes a broad range of clients in various industries.


  • Engage in friendly conversations with customers to better uncover their individual needs in regards to their marketing campaign.
  • Experienced in Adobe platforms, HTML and JAVA script.
  • Pitch and complete sales of other programs offered within the company, including Google Ads, Social Media Optimization, Booking and Payment Processing software.

Commercial Building Engineer

Norris & Stevens
08.2018 - 12.2021

Worked with Property Managers to oversee all engineering and maintenance issues for 16-20 Class A, B & C properties throughout the Portland metro area.


  • Collaborated with property managers to develop and implement preventive maintenance programs.
  • Worked closely with vendors to coordinate quarterly fire alarm testing, maintenance, landscaping, janitorial, HVAC maintenance and plumbing.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Respond promptly, within a maximum of 24hrs, to work orders through company work order system.

Residential Maintenance Technician

Coast Real Estate Services
01.2017 - 08.2018

In coordination with the Site Manager, manage all maintenance-related activities within 3 Class A lease-up communities totaling 216 units.


• Oversee all projects, including, routine maintenance, repairs, replacement and renovation projects

• Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure of the buildings.

• Accountable for delivering projects on-time, according to specifications and on-budget

• Coordinate and manage work performed by outside vendors.

• Facilitate training to provide on-going safety training/awareness, incentives and accident prevention

• Prepare all market-ready apartments to ensure a quality product for residents.

• Administrate, track and complete all resident maintenance requests in company work order system

• Monitor & maintain adequate inventory of parts, supplies, tools, and materials.

• Demonstrate a sustained commitment to quality, professionalism, and integrity.

Project Manager

Red Lion Hotels
08.2014 - 12.2016

Supervised the daily tasks of 8-10 maintenance staff, while overseeing the complete renovation of a 320-room hotel.


• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

• Managed relationships with vendors.

• Maintained proper records of the hotel's preventative maintenance programs.

• Performed preventative maintenance and necessary repairs on hotel equipment and systems.

• Worked to ensure company standards and hotel financial objectives were met.

• Ensured compliance with OSHA, Fire & Safety Laws and City Ordinances.

Field Photographer

Google
08.2009 - 12.2010

Responsible for providing quality photography for Google maps and Google my business as this feature was rolling out and becoming more available to business owners. Photography and videos were used to enrich customer's websites and Google listings, offering 3D furnished floor plans and interactive tours.


• Used high-resolution cameras to collect digital assets of customer's properties

• Self-managed project load for properties within an assigned territory.

• Scheduled and maintain appointments with property representatives via phone, email, or in-person

• Photographed a minimum of 3 properties per day while meeting or exceeding quality standards set by Google.

Education

Associate of Science - Architecture And Illustration

Portland Community College
Portland, OR
06.2014

Skills

  • Product and Service Sales
  • Customer Service
  • Payment Processing
  • Organization
  • Management
  • Computer Proficiency and Microsoft Office
  • Customer Needs Assessment

Timeline

Website Revisions/Sales Assistant

AdIQ Marketing Agency
01.2022 - Current

Commercial Building Engineer

Norris & Stevens
08.2018 - 12.2021

Residential Maintenance Technician

Coast Real Estate Services
01.2017 - 08.2018

Project Manager

Red Lion Hotels
08.2014 - 12.2016

Field Photographer

Google
08.2009 - 12.2010

Associate of Science - Architecture And Illustration

Portland Community College
Joel Hebner