JOEL HECTOR RODRIGUEZ III

•Removal of defects smoothing out surface imperfections on metal

engine components using and tools

•Polishing and blending repairs, often ensuring the surface matches

precise OEM specifications.

•Working securely with tools and adhering to high safety, health, and

environment.

• My job is to pack in any type of merchandise on the shelf’s from multiple departments
• It also includes throwing up any residual overstock on the overhead to the corresponding bays
• Throwing all types of trash (wood, broken merchandise, cardboard, plastic wrapping), tagging broken items for manager approval before being thrown out, switching out conveyor when it's too full
• Stacking up pallets to make room in receiving, throwing up pallets with the proper machinery onto the overhead
• I also have special licenses to drive certain machinery if needed to
• Taking initiative and helping others in problem solving on challenging situations
• Provided efficient loading and unloading services by organizing freight for easy access when needed.
• Adhered to company policies and procedures for handling hazardous materials safely.
• Optimized warehouse space utilization through effective organization of freight storage areas.
• As an order fulfillment associate my job was to pull and prepare customer orders and that included deliveries. Some orders required usage of power lift equipment and orders were pulled via first phone.
• Attention to detail was crucial in pulling orders, ensuring the products were never damaged or dirty. All orders were timed and had to work with a sense of urgency while working safe to ensure the safety of myself, customers and my coworkers
• Drove GET (greet engagement and thank) would greet customers, ask open ended questions, expressing interest and connecting with customers.

• Maintenance: sweeping and mopping the floors, Cleaning the members restroom (jacuzzi, toilets, showers, mirrors), wash & dry towels, Restocking essentials
• Landscaping: Trimming trees, cutting around trees, cutting the greens, cutting grass all over the country club (Pool house, Tennis courts, Club House, Islands in parking lot), Edging
• Security Guard: Reinforcing rules, making sure there are only members within the country club, locking main doors and/or others that haven't been locked, ensuring all doors are locked, locking Restrooms within the golf course, Locking 2nd street golf course gate, locking pool house, Turning off tennis court Lights

• Provided feedback to learners on how they can further develop their skillsets.
• Trained new staff in customer service protocols and procedures.
• Resolved escalated customer service inquiries in a timely manner while providing exceptional customer service.
• Committed to delivering excellent customer service while working in a fast-paced environment.
• Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.
• Set up workstation with all needed ingredients and cooking utensils and equipment.
• Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.

• Maintained compliance with company policies and procedures.
• Performed data entry duties to input information into computer databases.
• Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint.
• Organized paperwork into designated folders or binders for easy access when needed.
• Successfully managed large volumes of data entry with accuracy and attention to detail.
• Provided customer service support in person and over the phone.
• Uploaded scanned documents to an electronic records management system.

• Demonstrated ability to work quickly and accurately in highpressure environments.
• Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
• Washed and sanitized hands throughout shift, promoting food safety and health requirements.
• Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
• Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment.