Joel Heft
Conklin,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated professional offering experience in Steelcase Furniture Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines and experience with Hedberg.
Overview
20
20
years of professional experience
Work History
Installation Foreman
Custer Office Environments
Grand Rapids, MI
05.2009 - Current
- Reviewed completed projects for accuracy and adherence to company policies prior to final sign off.
- Determined proper tools required for each job based on scope of work outlined by client and customer.
- Scheduled maintenance checks on installed systems and responded quickly to any service calls received.
- Conducted regular meetings with crew members to review performance and provide feedback.
- Assigned tasks to crew members, provided training and ensured quality control of work performed.
- Resolved conflicts among personnel or between customers and clients while maintaining professionalism at all times.
- Reported project progress, site problems and labor status to supervisors.
- Prepared and planned worksites to help jobs run smoothly.
- Created work crew schedules and delegated assignments.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Monitored employee work levels and optimized performance with strategic approaches.
- Kept records of parts and equipment used in projects to update inventory.
Installer
Grand Rapids office furniture
Grand Rapids, MI
03.2004 - 04.2009
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Removed systems and fixtures to prepare for replacements.
- Followed building standards and codes during unit installations.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Provided exceptional customer experiences to service recipients.
- Replaced defective hardware components when needed.
- Created and supported safe work environments to protect company interests and employee health.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Provided training sessions for end-users on how to use newly installed applications.
- Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Assisted in the setup of computer workstations, including connecting peripherals.
- Completed scheduled appointments on time to drive quality service.
- Estimated cost of labor and materials for projects and communicated value to clients.
Education
High School Diploma -
Coopersville High School
Coopersville, MI06-1989
Skills
- Scheduling Coordination
- Construction Safety
- Hand Tools Operation
- Power Tools Operation
- Materials Management
- Work Order Processing
- Task Delegation
- Tool Management
- Group and Individual Instruction
- New Hire Training
- Subject Matter Expertise
Timeline
Installation Foreman
Custer Office Environments
05.2009 - Current
Installer
Grand Rapids office furniture
03.2004 - 04.2009
High School Diploma -
Coopersville High School
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