Summary
Overview
Work History
Education
Skills
coding and web design
Timeline
Generic

Joel Ikpea

Richmond,TX

Summary

Adept IT Technician with a proven track record at Lee Engineering and Construction Company Limited, excelling in hardware installation and organizational skills. Enhanced system efficiency and user satisfaction through expert technical support and innovative network solutions. Demonstrated ability to resolve complex issues remotely, significantly reducing onsite interventions.

Overview

Work History

IT Technician

Lee Engineering and Construction Company Limited
06.2024 - 07.2024
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Performed troubleshooting and repaired peripheral devices such as printers and scanners

Education

No Degree - Computer Engineering

Texas Tech University
Lubbock, TX
05.2028

Skills

  • Desktop Technical Support
  • Hardware Installation
  • Technical Support
  • Software configuration
  • Operating system management
  • Mobile Device Management
  • System Maintenance
  • Organizational Skills
  • Desktop support
  • Online Chat Support

coding and web design

When free, I always like to play with different languages and their respective frameworks. For my recent project, I wanted to make a portfolio website that showcases my coding and design taste.

First, I brainstormed about the structure of this website, choosing a minimalistic design with a dark theme. I decided to build it using HTML, CSS, and JavaScript because that allows great flexibility and creativity. Then I made it interactive by putting some animation using CSS and some JavaScript libraries like GSAP.

Timeline

IT Technician

Lee Engineering and Construction Company Limited
06.2024 - 07.2024

No Degree - Computer Engineering

Texas Tech University

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Joel Ikpea