Joel Jimenez
Norfolk,NE
Summary
Experienced crew member specializing in customer service and staff training to ensure seamless operations. Focused on delivering quick service while upholding food safety standards. Skilled shift leader with a history of team supervision and elevating customer service quality. Acknowledged for outstanding time management and conflict resolution abilities that foster efficient operations and high team morale.
Overview
3
3
years of professional experience
Work History
Shift Leader/Crew Member
Dairy Queen Grill & Chill
O'Neill, Nebraska
03.2023 - 07.2026
- Supervised team members during busy shifts to ensure smooth operations.
- Assisted in training new employees on shift operations.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
High School Diploma -
Acellus Academy
Kansas City, MO08-2026
Skills
- Customer service
- Employee training
- Conflict resolution
- Time management
- Customer service focus
Timeline
Shift Leader/Crew Member
Dairy Queen Grill & Chill
03.2023 - 07.2026
High School Diploma -
Acellus Academy