Joel Kenyon
Hancock
Summary
Adept at farm equipment maintenance and excelling in problem-solving, I significantly enhanced operational efficiency at Wilson Farms. My robust background spans from managing KK Boer Goats to driving sales growth at Coca Cola Refreshments, showcasing my adaptability and commitment to excellence. Achieved a notable increase in client retention through exceptional service and teamwork.
Overview
32
32
years of professional experience
Work History
General Farm Laborer
Wilson Farms/Eric's Irrigation and Construction
10.2015 - Current
- This job has a wide range of responsibilities, hauling grain, operating farm equipment, servicing equipment, assist in constructing and maintaining irrigation equipment, operating construction equipment .
Owner
KK Boer Goats
06.2014 - Current
- Managed day-to-day business operations, managed the business finance, order supplies, managed breeding and health care of the livestock, managed advertising and marketing of livestock and services
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Maintained equipment and facilities in order to provide a safe environment for customers and youth
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Bus Driver
Hancock Public Schools
09.2018 - 06.2020
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Account Manager, Inside Sales
Coca Cola Refreshments
01.2007 - 12.2014
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
- Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
- Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
- Implemented successful sales campaigns that attracted new customers and increased overall business profitability.
- Developed and implemented sales strategies to increase revenue.
Route Driver/Route Sales
Coca Cola Refreshments
06.2002 - 12.2006
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Collaborated with team members to ensure seamless coordination of pick-ups and deliveries, resulting in improved customer service.
Dryer Operator
Del Dee Foods
09.2001 - 05.2002
- Completed pre-operational checks on equipment before starting processes.
- Demonstrated reliability by consistently arriving punctually for shifts and completing assigned tasks within designated timeframes.
- Contributed to cost reduction efforts through efficient use of materials, resources, and energy consumption.
- Reduced downtime with thorough inspections, identifying potential issues and conducting preventative maintenance.
- Confirmed and verified final weights of finished products.
- Adapted quickly to changing production schedules while maintaining high levels of performance under tight deadlines.
- Ensured safety compliance by adhering to company policies, guidelines, and OSHA regulations in daily operations.
- Improved product quality by maintaining optimal temperature levels during the drying process.
Store Manager
Don's Food Pride
09.1999 - 08.2001
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Shipping and Receiving Clerk/Assembly
Superior Industries
08.1997 - 08.1999
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Cashier/assistant Manager
Holiday Gas Station
06.1993 - 09.1997
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Contributed to a positive work environment through strong teamwork and proactive communication with colleagues.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate Of Applied Business - Sales And Marketing
Alexandria Technical College
Alexandria, MN06.1995
Skills
- Animal health monitoring
- Farm equipment maintenance
- Vaccinations
- Barn management
- Livestock management
- Basic welding
- Preventive Maintenance
- Equipment Repair
- Supply restocking
- Animal health
- Shipment processing
- Irrigation systems
- Harvesting
- Tractor operation
- Livestock feeding
- Feed management
- Transport coordination
- Dependable and hardworking
- Problem-solving
- Time management
- Attention to detail
- Troubleshooting skills
- Team collaboration
- Adaptability and flexibility
- Equipment repair and maintenance
- Forklift operation
- Safety management
- Record keeping
- Heavy machinery operation
- Basic carpentry
- Tractor and implement operation
- Animal record maintenance
Timeline
Bus Driver
Hancock Public Schools
09.2018 - 06.2020
General Farm Laborer
Wilson Farms/Eric's Irrigation and Construction
10.2015 - Current
Owner
KK Boer Goats
06.2014 - Current
Account Manager, Inside Sales
Coca Cola Refreshments
01.2007 - 12.2014
Route Driver/Route Sales
Coca Cola Refreshments
06.2002 - 12.2006
Dryer Operator
Del Dee Foods
09.2001 - 05.2002
Store Manager
Don's Food Pride
09.1999 - 08.2001
Shipping and Receiving Clerk/Assembly
Superior Industries
08.1997 - 08.1999
Cashier/assistant Manager
Holiday Gas Station
06.1993 - 09.1997
Associate Of Applied Business - Sales And Marketing
Alexandria Technical College
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