Joel King

• Achieved 100% of established KPIs for sales team; touch-points, customers reached, appointments set with opportunities created
• Manage overall day-to-day selling activities for ~1000 accounts including Enterprise, SLED, Healthcare and Global accounts
• At 100% or better of quota for 2023 and 111% for Q1 2024
• Daily activities include inspecting account activities, account selection, proper messaging to customers and creating networking events to build relationships and generate revenue velocity
• Prospect for new customers on a daily basis using various CRM's and external tools such as Zoominfo, Intricately & LinkedIn

• Manage a module of 145 accounts in the SE U.S. of FirstNet Healthcare accounts with a net annual revenue of ~$100M
• Successful of the implementation of FirstNet products and services for large healthcare organizations such as HCA, Vitas, LabCorp, Amedisys, MyCare and IU Health
• Full ownership of the assigned module with the customer from inception all the way to full-service account management
• Responsible for creating sales presentations, giving presentations to customers including C-Level and preparing quotes for products and services
• Achieved 100% or better of sales quota as it relates to total new subscribers and end-of-period subscribers by effectively managing churn

• Responsible for a module of accounts in the state of Texas that included police department, fire departments and education accounts
• Successful in the implementation of FirstNet products and services in the accounts of Texas Department of Public Safety, Health and Human Services, Texas Criminal Justice Department and Texas Alcohol and Beverage Commission
• Helped customers navigate choices between FirstNet services with support for questions such as terms, pricing, presentations and inventory
• Worked with the extended sales teams to collaboratively reach targets, consistently meeting or exceeding subscriber growth targets and effectively managing churn
• Exceeds/Excels rating given on performance evaluations

• Responsible for providing product and channel support to our large Enterprise sales teams
• Defined and planned go-to-market strategies, new products and channel marketing programs for AT&T
• Developed comprehensive training materials for the sales teams and provided live training on those materials so the sellers could effectively sell and grow revenues
• Identified new Channel opportunities for Mobility for international offerings by strengthening the AT&T Passport plan and developing International Day Pass
• Tracked success of projects and offerings and communicated to senior leadership through ops reviews and general touchpoints
• Company-wide recognition for my efforts in building and launching our AT&T Mobile Select plans in 2015
• Exceeds/Excels performance evaluations

• Partner contract program manager for AT&T's Digital Life home & automation startup
• Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts in our launch footprint
• Managed, supervised and controlled execution of contracts ranging from $10,000 to $1,000,000
• Prepared operational budget for fleet vehicles for Digital Life technicians and partner managers
• Monitored personnel performance to identify on customer and employee installs to identify areas of improvement and develop cost-saving solutions
• Performed financial and managerial analyses to evaluate future markets and make recommendations to launch in those markets

• Brought onboard to manage an NDA project for an AT&T new business plan & startup
• Tasked with finding and onboarding install partners such as Mastech, Speedwire & Carter Brothers to facilitate and complete our install appointments
• Trained individual technicians on AT&T policies & practices when visiting and entering the customer premise
• Worked closely with the Lab team to better understand the products, features & services that would be developed and offered for the launch of the service
• Regularly reviewed training materials and courses, adding updates to keep all information current and pertinent.
• Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.

Various leadership roles at AT&T including:

• Area Performance Manager
• Sales Coach Manager & Customer Relations Manager
• National Field Manager
• Retail Sales Consultant