Joel Knight
Fairfield,CA
Summary
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Willingness to take on added responsibilities to meet team goals. Energetic equipped to work hard in fast-paced, constantly changing environments. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Overview
15
15
years of professional experience
Work History
Picker Packer
Fashion Nova
Los Angeles, United States
03.2022 - 06.2024
- Printed labels, packaged boxes, and loaded into outbound containers.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled over 100 + orders quickly to maintain demanding productivity goals.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Guest Service Representative
Orlando Hotel
Los Angeles, United States
05.2019 - 01.2022
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Assisted 100 + guests with reservation modifications, resolving any issues promptly and professionally.
- Conducted regular inventory checks of front desk supplies to prevent shortages.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Technician
Servpro
Atlanta, United States
12.2011 - 03.2019
- Assessed 40 +property damages, accurately documenting findings to support insurance claims processing.
- Improved customer satisfaction by providing timely and effective water damage restoration services.
- Developed tailored water damage restoration plans, taking into account unique client needs and property conditions.
- Maintained client relationships by addressing concerns and ensuring successful project completion.
- Demonstrated adaptability by effectively managing multiple projects simultaneously, prioritizing tasks based on urgency and maintaining strict deadlines.
- Boosted clientele retention rates through post-project follow-ups, ensuring continued satisfaction long after initial service completion.
Professional Car Detailer
SET
Atlanta, United States
01.2009 - 11.2011
- Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
- Participated actively in promotional events showcasing car detailing skills resulting in an increase of new clientele base.
- Collaborated with up to 10 team members to complete large-scale detailing projects within specified deadlines.
- Efficiently managed inventory of supplies, reducing waste and maintaining adequate stock levels for uninterrupted service provision.
- Adhered to safety protocols during all detailing activities, minimizing accidents and injuries in the workplace.
- Identified opportunities for process improvements, implementing changes that streamlined workflow and increased efficiency.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA05.2010
Skills
- Labeling and Tagging
- Warehouse Safety
- Loading and unloading
- Order Picking
- Forklift Operation
- Product Inspections
- Quality Control
- Shipping and receiving
- Time management mastery
- Water Damage Assessment
- Dehumidification Strategies
- Work Planning and Prioritization
Timeline
Picker Packer
Fashion Nova
03.2022 - 06.2024
Guest Service Representative
Orlando Hotel
05.2019 - 01.2022
Technician
Servpro
12.2011 - 03.2019
Professional Car Detailer
SET
01.2009 - 11.2011
High School Diploma -
Mceachern High School