Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Lopez

Ridgecrest,CA

Summary

Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles. Also a Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices, and well-versed with customer service.

Versatile server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Lastly a very handy Productive Floor Installer possessing in-depth knowledge of vinyl, laminate and carpet flooring. Proficient in installing various types of flooring, applying adhesives and sanding irregularities to correct imperfections. Expertise in tongue and groove systems and LVP, Vinyl Plank, and Engineered Hardwood.

Overview

5
5
years of professional experience

Work History

Material Handler

AAIMS
Murrieta, CA
08.2021 - 02.2022
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Received and unpacked shipments and new equipment as directed.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Floor Installer

Flawless Flooring
Murrieta, CA
01.2019 - 04.2021
  • Cleaned work areas, machines and equipment to maintain clean and safe job site.
  • Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
  • Assisted with project planning by measuring locations and pieces, marking points and skillfully cutting materials.
  • Boosted team performance by collecting debris, extra materials and tools to keep work areas clean and organized.
  • Cut tile or linoleum to fit and spread adhesives on flooring for installation.
  • Covered surfaces with laminated plastic covering material.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Server

The Cove Bar And Grill
Murrieta, CA
07.2019 - 02.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Head Bartender

Hotel El Capitan
Van Horn, TX
05.2015 - 01.2017
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained 2 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Poured and prepared mixed drinks for over 70 customers daily.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Developed specialty drinks to work with evening menu changes, sustaining customer interest and solid bar revenue.
  • Set up bar for operation, obtained cash bank and stocked service bar.

Education

No Degree - Diesel Mechanics

El Paso Community College
El Paso, TX

High School Diploma -

Bel Air High School
El Paso, TX
06.2011

Skills

  • Visual Inspections
  • Standards Compliance
  • Container Tagging and Marking
  • Physical Strength and Stamina
  • Material Shelving
  • Warehouse Safety
  • Heavy Lifting
  • Attention to Detail
  • Forklift Operation
  • Storage Arrangements
  • Loading and Unloading
  • Material Disposal
  • Attentive Service
  • Guest Satisfaction
  • Handling Difficult Customers
  • Billing and Payment Processing
  • Mixed Drinks Preparations
  • Suggestive Selling
  • Food and Beverage Service
  • Dining Room Cleaning and Upkeep
  • Order Accuracy and Delivery
  • Customer Service and Rapport
  • Equipment Safety
  • Complex Problem-Solving
  • Hardwood Installation
  • Critical Thinking
  • Customer Satisfaction

Timeline

Material Handler

AAIMS
08.2021 - 02.2022

Server

The Cove Bar And Grill
07.2019 - 02.2020

Floor Installer

Flawless Flooring
01.2019 - 04.2021

Head Bartender

Hotel El Capitan
05.2015 - 01.2017

No Degree - Diesel Mechanics

El Paso Community College

High School Diploma -

Bel Air High School

Similar Profiles

CREATE PROFILE
Joel Lopez