Dynamic delivery driver with a proven track record at Advance Delivery Solutions, excelling in customer service and route optimization. Demonstrated exceptional time management and problem-solving skills, achieving on-time deliveries and enhancing customer satisfaction. Committed to safety and efficiency, maintaining a clean driving record while fostering strong client relationships.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Advance Delivery Solutions
05.2018 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Kept detailed mileage and fuel reports to track overall fuel costs.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Maintained clean and safe vehicle, contributing to positive image of company.
Enhanced team knowledge by sharing best practices for navigation and time management.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Documented mileage, deliveries, pickups, customer issues and damages.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
GED -
Mac Arthur Sr High School
Houston, TX
05.1980
Skills
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Problem-solving
Punctual and reliable
Safe driving
Loading and unloading
GPS and route planning
Route management
Safe driving record
GPS operation
Delivery scheduling
Forklift operation
Cargo handling
Route planning
Vehicle inspection
Delivery recordkeeping
Commercial driving
Dispatch communication
Client relationship management
Documentation and reporting
Order verification
Equipment operation
Vehicle maintenance
Pre-trip and Post-trip inspections
Defensive driving
Advanced planning
Route logs
Inventory management
Load balancing
Defensive driver training
DOT compliance
FLUENT IN LANGUAGE
Payment collection
Materials transport
Vehicle inspections
Fuel efficiency
Equipment monitoring
Valid class A commercial Driver's license
Clean MVR
Language fluency
Lifts up to number pounds
Freight expertise
Dry vans
Refrigerated trailers
Clear communication
Adaptability and flexibility
Verbal and written communication
Customer interaction
Record keeping
Physical stamina
Local routes
Traffic laws
Route optimization
Logistics
Cash transaction handling
Pallet jack and hand truck operation
Excellent sense of direction
Tractor-trailer driving
Experienced manual transmission driver
Load securing
Exceptional written and verbal communication skills