Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Joel Losoya

Houston,TX

Summary

Dynamic delivery driver with a proven track record at Advance Delivery Solutions, excelling in customer service and route optimization. Demonstrated exceptional time management and problem-solving skills, achieving on-time deliveries and enhancing customer satisfaction. Committed to safety and efficiency, maintaining a clean driving record while fostering strong client relationships.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Advance Delivery Solutions
05.2018 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Education

GED -

Mac Arthur Sr High School
Houston, TX
05.1980

Skills

  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Punctual and reliable
  • Safe driving
  • Loading and unloading
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS operation
  • Delivery scheduling
  • Forklift operation
  • Cargo handling
  • Route planning
  • Vehicle inspection
  • Delivery recordkeeping
  • Commercial driving
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Equipment operation
  • Vehicle maintenance
  • Pre-trip and Post-trip inspections
  • Defensive driving
  • Advanced planning
  • Route logs
  • Inventory management
  • Load balancing
  • Defensive driver training
  • DOT compliance
  • FLUENT IN LANGUAGE
  • Payment collection
  • Materials transport
  • Vehicle inspections
  • Fuel efficiency
  • Equipment monitoring
  • Valid class A commercial Driver's license
  • Clean MVR
  • Language fluency
  • Lifts up to number pounds
  • Freight expertise
  • Dry vans
  • Refrigerated trailers
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Record keeping
  • Physical stamina
  • Local routes
  • Traffic laws
  • Route optimization
  • Logistics
  • Cash transaction handling
  • Pallet jack and hand truck operation
  • Excellent sense of direction
  • Tractor-trailer driving
  • Experienced manual transmission driver
  • Load securing
  • Exceptional written and verbal communication skills
  • Delivery logging
  • Positive attitude

Timeline

Delivery Driver

Advance Delivery Solutions
05.2018 - Current

GED -

Mac Arthur Sr High School
Joel Losoya