Joel Marshall
Charlotte,NC
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Supervisor
Link and Pin
Charlotte , NC
09.2023 - Current
- Assisted with the training of new employees in proper techniques for food preparation, presentation, sanitation, safety procedures.
- Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
- Adhered to health and safety regulations while preparing food items in the kitchen area.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
Chef De Partie
Charlotte City Club
Charlotte, North Carolina
07.2024 - 01.2025
- Assisted with the training of new employees in proper techniques for food preparation, presentation, sanitation, safety procedures.
- Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
- Adhered to health and safety regulations while preparing food items in the kitchen area.
- Organized the daily mise en place in order to prepare meals efficiently.
- Kept up-to-date with current culinary trends in order to create innovative dishes for customers.
- Assisted with menu planning activities by suggesting creative ideas for dishes based on seasonal ingredients.
- Monitored food preparation techniques to ensure that high-quality products were served consistently.
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Plated completed foods paying special attention to overall presentation and necessary garnishes.
Corporate Trainer
Culinary Dropout
Charlotte, NC
10.2023 - 08.2024
- Established clear expectations for employees prior to beginning any new program or process.
- Maintained records of all participant feedback from trainings and reported results to management team.
- Organized and facilitated team building activities to build a cohesive work environment.
- Developed and implemented training programs to improve employee performance.
- Participated in professional development seminars or conferences relating to corporate training techniques.
- Implemented effective onboarding processes for new hires into the organization.
- Monitored employee progress during training sessions to ensure understanding of material presented.
- Trained new managers on store procedures, policies, and customer service, promoting outstanding customer service.
- Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
Education
Certification - Serv Safe
Serv Safe
06-2023
Certification - Forklift Driver
Fayetteville Technical Community College
Fayetteville, NC02-2018
GED -
Wake Technical Community College
Raleigh, NC04-2004
Some College (No Degree) - Accounting
Pitt Community College
Winterville, NCSkills
- Schedule development
- Coaching and mentoring
- Attention to detail
- Processes and procedures
- Policy and procedure development
- Staff education
- Quality control
- Workflow management
- Relationship building
- Conflict resolution
- Task delegation
- Financial management
- Operations management
- Complex Problem-solving
- Inventory control
- Waste reduction
- Decision-making
- Team building
- Staff management
- Staff development
- Policy enforcement
Timeline
Chef De Partie
Charlotte City Club
07.2024 - 01.2025
Corporate Trainer
Culinary Dropout
10.2023 - 08.2024
Supervisor
Link and Pin
09.2023 - Current
Certification - Serv Safe
Serv Safe
Certification - Forklift Driver
Fayetteville Technical Community College
GED -
Wake Technical Community College
Some College (No Degree) - Accounting
Pitt Community College
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