- TCGs
- Gym Workouts
- Acting and Theater
- Personal Development and Self-Improvement
- Animal Care
Joel Martin
Orlando,FL
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Improved team morale, leading to increased productivity and reduced turnover.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Boosted repeat customer rates by providing friendly and engaging service.
Crew Member
Culver's Restaurant
02.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Biology
University of Central Florida
Orlando, FL05-2028
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Integrity and Honesty
- Initiative and Self-Motivation
- Leadership Qualities
- Learning Agility
- Store Opening and Closing
Interests
Timeline
Crew Member
Chipotle
03.2024 - Current
Crew Member
Culver's Restaurant
02.2023 - 01.2024
Bachelor of Science - Biology
University of Central Florida