Joel McFee
Brewster,WA
Summary
Dedicated technician with extensive experience in mechanical repairs and customer support. Proven ability to identify and resolve issues swiftly, ensuring high customer satisfaction and seamless team collaboration in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Water Master
Brewster Flat Domestic Water Association
Brewster, Washington
08.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with coworkers to accomplish goals and address issues related to our services.
- Identified the needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve customer satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Water Master
Brewster Flat Irrigation District
Brewster, Washington
08.2023 - Current
- Performed routine maintenance and repairs on mechanical systems and industrial equipment, ensuring operational reliability.
- Used technical skills to diagnose complex issues and apply solutions.
- Operated a variety of machinery and tools safely and efficiently.
- Completed daily responsibilities accurately and efficiently.
- Provided courteous customer support in person and by phone, enhancing customer experience.
- Responded to customer inquiries promptly and questions to ensure satisfaction and loyalty.
Pump Technician
O'Connell Drilling and Supply.
Brewster, Washington
04.2013 - 08.2023
- Maintained and repaired various types of pumps and related systems.
- Conducted regular inspections to ensure equipment functionality and safety standards.
- Installed new pump systems according to project specifications and industry standards.
- Diagnosed mechanical issues using specialized tools and troubleshooting techniques.
- Monitored the performance of pumps to ensure they were operating at optimal levels.
- Troubleshot pump system issues and identified solutions to resolve them.
- Repaired hydraulic systems, valves, fittings and seals.
- Replaced worn or damaged parts on pumps and related components.
- Cleaned filters, strainers, screens and other components of a pumping system.
- Dismantled malfunctioning pumps for diagnosis and repair.
- Adjusted motor speed controls to regulate the flow rate of liquids through a pipeline or tank system.
- Trained junior technicians on pump operation and maintenance best practices.
- Provided technical advice on pump selection based on customer needs.
- Assisted in inventory management of parts and equipment for pump servicing needs.
- Kept up-to-date with industry developments by attending training courses.
- Assessed the condition of lubricants used in pumps for appropriate viscosity levels.
- Fabricated custom parts for special applications.
- Worked closely with customers to explain the operation of their pumping systems.
- Operated hoists, cranes or forklifts to move heavy machinery into position.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
Automotive Technician
Brewster Car Care
Brewster, Washington
04.2004 - 04.2013
- Diagnosed vehicle issues using advanced diagnostic tools and techniques.
- Performed routine maintenance and repairs on various vehicle systems.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicles to identify potential safety concerns before repairs.
- Inspected vehicle engines and other components to identify potential issues.
- Utilized repair manuals to guide troubleshooting and repair processes.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Completed repairs and maintenance for major vehicle models to meet safety specifications.
- Collaborated with team members to ensure efficient workflow in the shop.
- Attended technical training courses when available to increase the knowledge base.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Evaluated, repaired and aligned vehicle suspensions.
- Replaced defective parts with new or reconditioned parts following the manufacturer’s instructions.
- Performed drive ability tests on vehicles after repairs were completed.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Welded, soldered and fabricated parts to complete skilled services.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Operated a variety of shop equipment safely and efficiently.
- Monitored shop equipment to maintain safe working conditions.
- Searched within service and maintenance manuals to perform repairs and diagnose.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Welded, soldered and fabricated parts to complete skilled services.
- Aligned headlights to improve driver safety during nighttime driving for proper alignment per customer request.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Education
Collision Refinishing, Trim And Upholstery
Wyoming Technical Institute
Laramie, WY06-2002
High School Diploma -
Pateros High School
Pateros, WA06-2001
Skills
- Proficient in fabrication and mechanical repairs
- Mechanical troubleshooting
- Equipment maintenance
- Routine inspection
- Problem solving
- Customer support
- Team collaboration
- Time Management
- Effective Communication
- Mechanically inclined
Timeline
Water Master
Brewster Flat Domestic Water Association
08.2023 - Current
Water Master
Brewster Flat Irrigation District
08.2023 - Current
Pump Technician
O'Connell Drilling and Supply.
04.2013 - 08.2023
Automotive Technician
Brewster Car Care
04.2004 - 04.2013
Collision Refinishing, Trim And Upholstery
Wyoming Technical Institute
High School Diploma -
Pateros High School