Joel Mehrabian
Glendale,California
Summary
Results-driven customer support and sales professional with expertise in custom hardware assembly, PC troubleshooting, and POS operations. Skilled in client communication, conflict de-escalation, and relationship management, with a strong focus on efficiency and positive customer experiences.
Technical & Professional Skills
- Hardware & Assembly: Custom PC Building, Component Selection, Benchmarking & Performance Tuning
- Troubleshooting & Diagnostics: System Diagnostics, Hardware Repair, Component Testing
- Software & Operations: Windows OS, POS Software, E-Commerce Platforms, Transaction Processing
- Interpersonal & Sales: Client Management, Conflict De-escalation, Customer Service, Negotiation
Overview
3
3
years of professional experience
Work History
Online Sales Associate
Self-employeed
Glendale, California
08.2023 - Current
- Assisted customers in selecting products based on preferences and needs.
- Maintained product displays to ensure an appealing shopping environment
- Processed transactions accurately using point-of-sale systems
- Provided exceptional customer service to enhance shopping experiences
- Resolved customer inquiries and complaints in a timely manner.
- Educated customers about the product features and promotions offered
- Assisted customers with purchases by sharing merchandise and pricing information
Education
In The Process of Obtaining My Degree
IQ Academy
Granada Hills, CA06-2028
Skills
- Product knowledge
- Transaction Processing & Point-of-Sale
- PC Building & Custom Hardware Assembly
- Hardware Diagnostics & System Troubleshooting best of my ability
- Online Sales
- Conflict De-escalation & Problem Resolution
- Extremely social
- Helping people with issues
- Working efficiently
- Negotiation & Relationship Building
- Good at communicating with people
- Client management
- bilingual In Armenian and English
Timeline
Online Sales Associate
Self-employeed
08.2023 - Current
In The Process of Obtaining My Degree
IQ Academy