Summary
Overview
Work History
Education
Skills
Timeline
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Joel Mirabal

Las Cruces,NM

Summary

I’m currently working at Raytheon since 3-25-24, year and 4 months I have been working as a Material Handler which I perform a wide variety of clerical and supply duties in support of PATRIOT Performance Based Logistic for overseas, US Army Patriot program in Taiwan Primary responsibility includes support of Material Consolidation Point (MCP) program. Performs MCP function by inducting assets into repair using SAP, ARMS, Standard Depot System (SDS). Also updates SDS daily to ensure accuracy of inventory. Perform a variety of technical supply management functions in the areas of property control, utilization, and disposal. Provides appropriate documentation regarding all transactions which affect the accountability of equipment and supplies within the accountability property area. Duties also include receiving, shipping, and inventory/material control. Controls the flow of goods, services, and information from origin through delivery to meet customer requirements. Identifies Logistics strategies in capture phase on incoming materials from UPS, FEDX and many more carriers. While maintaining 100% accountability of all incoming material through shipping and receiving one stop shop. As the Team Leader for the Shipping and Receiving area.


I worked at Virgin Galactic for 4 years and 1 month as a materials handler, which was my main responsibility, and then, as a secondary duty, I was responsible for logistics tasks and duties as well as quality assurance or inspecting equally hand in hand with each other. I worked there starting in September 2019 and ending in November 2023


I worked with the City of Las Cruces with the Weed and Seed Program from April 2019 until July 2019. I supervise elementary to high school-aged children after school and during summer program activities.


I worked at Concentrix/Convergys from October 2014 until April 2019 as a Customer Service Rep for AT&T and DirecTV Tier 2, named a TSS, where my duties were for about three years.


I worked at Lowe's home improvement store for 8 years, starting in March of 2006 and ending in 2014


  • 17 Years of forklift and power equipment experience
  • 17 Years of receiving and stocking
  • 17 Years of offloading and logging
  • 17 Years of warehouse experience
  • 6 Years of college education
  • 4 Years of aerospace materials and logistics experience
  • 2 associate degrees first in either side of my family to graduate from college Current Phi Beta Sigma Fraternity Inc. member (joined or started in 2008)
  • Combine 10 years of customer service and sales.
  • 3 Years of manager experience 4 years of call center experience
  • 4 years of experience working with tool control in relation to RO's for calibration in and outgoing, as well as Excel experience.
  • 4 years of mechanical or tooling experience; aviation experience.
  • 4 Years' experience in logistics and with Excel usage packing and driving making deliveries
  • 5 years of experience in using V9, UltraMain, Java, Agile, and Oracle Diligent Material Handler, offering experience moving loads quickly and without damage.
  • 5 Years of performing Quality Insurance on items, tools, and inventories
  • 5 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in the workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.

Overview

19
19
years of professional experience

Work History

Material Handler

Raytheon
03.2024 - Current
  • I perform a wide variety of clerical and supply duties in support of the PATRIOT Performance-Based Logistics program for the U.S. Army in Taiwan. My primary responsibility is supporting the Material Consolidation Point (MCP) program. My job duties include:
  • Performing MCP functions by inducting assets into repair using SAP, ARMS, and the Standard Depot System (SDS)
  • Updating SDS daily to maintain accurate and up-to-date inventory records
  • Executing a range of technical supply management tasks, including property control, utilization, and disposal
  • Providing proper documentation for all transactions affecting the accountability of equipment and supplies
  • Handling receiving, shipping, and inventory/material control operations
  • Managing the flow of goods, services, and information from origin through delivery to meet customer requirements
  • Identifying logistics strategies for incoming materials during the capture phase
  • Processing incoming shipments from carriers such as UPS, FedEx, and others
  • Maintaining 100% accountability for all incoming materials through a centralized “one-stop shop” for shipping and receiving

Materials Handler and Logistics

Virgin Galactic
09.2019 - 01.2024
  • I maintain accurate inventory through cycle counting and physical stock inventory
  • Accurately receive all inbound deliveries into Oracle and maintain records of all receipts in compliance with TSC requirements
  • Verify that all incoming documentation and applicable certifications are correct
  • I work cohesively with procurement and product management personnel to ensure on-time delivery of materials and products to meet customer needs
  • Ensure materials are counted back accurately when returned from production, scrap is charged to the production order, and materials are returned to stock
  • I have been responsible for the inspection, inventory, and processing of tools for calibration for the past 4 years
  • The software I used well was Ultramain, Agile, V9, and Oracle systems.
  • Transported inventory items to appropriate locations.
  • Streamlined material delivery processes, which increased efficiency and reduced downtime,.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Perform Quality Insurance on in bound items or inventory
  • Monitored warehouse to identify missing items, spills, and unusual activity, complying with safety procedures.
  • Manifest consignments with information provided by the requestor and schedule movements accordingly based on delivery demand (FedEx, UPS, vendors, expedite courier services), ensuring that each package has the correct information and configuration to guarantee intended delivery conditions.
  • Create shipping documents, packing slips, shipping labels, and BOL's.
  • Create or print identifying labels for all materials and packages being shipped for traceability.
    Properly package and manifest parcels, LTL, and large freight as required to ensure product integrity throughout the transportation cycle to the intended destination.
  • Processes certified mail for internal customers, HR, legal, and finance departments as needed
    Maintain good customer relationships and provide timely updates on shipments as needed to both the origin and destination

Youth Program Specialist

City of Las Cruces
04.2019 - 07.2019
  • Supervises elementary to high school-aged children after school and during summer program activities to meet the community's recreation needs in a safe manner
  • Supervises and performs a variety of sports and recreational activities at an assigned program site.
  • Used proper PPE and safety protocols for the personal health and safety of other staff.
  • Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
  • Organized special events and activities to boost youth engagement and improve the lives of at-risk children.
  • Observed staff and volunteers to verify compliance with educational, safety, and interpersonal guidelines.
  • Organized special events and activities to boost youth engagement and improve the lives of at-risk children.
  • Observed staff and volunteers to verify compliance with educational, safety, and interpersonal guidelines.

Customer Service Rep and Manager

Concentrix/Convergys
10.2014 - 04.2019
  • Maintain broad knowledge of products, pricing, promotions, and procedures
  • Answer billing questions by talking through the components of customer accounts
  • Listen attentively to customer needs and concerns, demonstrating empathy while maximizing the opportunity to build rapport with the customers
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Trained staff on operating procedures and company services.
  • Developed and updated databases to handle customer data.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Associate- Building Materials

Lowe's Home Improvement Center
03.2006 - 01.2014
  • Offloading, logging, receiving, stocking inventories, issuing, making deliveries to other departments, operating a forklift, and other power equipment, all while giving customer service and helping load customers items if they couldn't lift them.
  • I helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
  • Utilized internal software and tools to meet customer needs and resolve issues promptly.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.

Education

Bachelor of Science - Cyber Security

American Public University
Charles Town, WV
09-2026

Associate of Science - CMT {Creative Media Technology}

Dona Ana Community College
Las Cruces, NM
01.2010

Associate of Arts Basic Studies associate degree - Basic Studies

Dona Ana Community College
Las Cruces, NM
01.2010

High School Diploma in Basic Studies -

Onate High School
Las Cruces, NM
01.2006

Skills

  • ALCS
  • Prism
  • Computer Literacy
  • Inventory Management
  • Packaging and Labeling
  • Record Keeping
  • Pallet Jack Operation
  • Order Picking
  • Quality Control
  • Hazardous Materials Handling
  • Shipping Documentation
  • Delivery Tracking
  • Logistics
  • Cycle Counts
  • Shipping and Receiving
  • Forklift Operation
  • Equipment Safety
  • OSHA Guidelines
  • Warehouse Operations
  • Equipment Operation
  • Warehouse Safety
  • Materials Handling and Transport
  • Cargo Rigging

Timeline

Material Handler

Raytheon
03.2024 - Current

Materials Handler and Logistics

Virgin Galactic
09.2019 - 01.2024

Youth Program Specialist

City of Las Cruces
04.2019 - 07.2019

Customer Service Rep and Manager

Concentrix/Convergys
10.2014 - 04.2019

Customer Service Associate- Building Materials

Lowe's Home Improvement Center
03.2006 - 01.2014

Bachelor of Science - Cyber Security

American Public University

Associate of Science - CMT {Creative Media Technology}

Dona Ana Community College

Associate of Arts Basic Studies associate degree - Basic Studies

Dona Ana Community College

High School Diploma in Basic Studies -

Onate High School
Joel Mirabal