Joel Nelson

• Managed and supervised administration and programming strategy, complying with policies and regulations.
• Established strong relationships with key internal and external customers and stakeholders, ensuring support for program initiatives.
• Manage logistical and operational aspects of the Digital Flagship initiative, including the coordination of technology distribution and associated learning events, management of technology (receiving, processing, staging, security, etc.), and operational support of Digital Flagship services
• Managed cross-functional teams for successful project completion to produce high-impact programs within deadlines and budgets.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for key internal and external stakeholders.
• Participated in vendor selection and management process for program initiatives.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Devised creative solutions to critical customer and user needs.
• Established milestones and objectives based on input from functional areas and stakeholders.
• Championed best practices in project management, fostering a culture of continuous improvement.

• A short-term assignment to collaborate with subject matter experts to create accurate, relevant, and effective learning content.
• Implementing effective pedagogy and student-centered instructional design to create an authentic and reflective learning experience.
• Evaluated existing course materials, identifying opportunities for enhancement or revision based on learner feedback.
• Designed course materials and supported implementation.

• A short-term assignment to collaborate with faculty and content experts to design a summer bridge program for at-risk undergraduate students while utilizing research to develop and implement instructional design methodology and appropriate technology to enhance curriculum.
• Targeted diverse learners in development of new course content and training programs.
• Collaborated with faculty and content experts to design and deliver web-based, self-directed summer bridge program learning materials for at-risk undergraduate students.

MKTG 1050: Introduction to Marketing

MKTG 4020: Marketing Concepts and Applications

• Deliver lectures for marketing courses based on established curriculum
• Developed teaching strategies to ensure quality learning experiences for students
• Reviewed and revised course materials
• Drafted examination papers and graded students assignments and exams
• Involved students in class discussions and seminars
• Maintained positive working relationships with students
• Developed interactive and safe classroom environment
• Enforced disciplinary standards and college policies.
• Created excitement and enthusiasm in classroom by delivering engaging subject matter.
• Conducted engaging in-class discussions to facilitate learning and encourage participation.

• Coordinate all partnership activities including but not limited to academic success initiatives, STEM engagement experiences, career exploration opportunities, and academic/career pathway development
• Lead the management and implementation of the Credits Count Program
• Serve as the partnership and programming liaison with internal and external constituents
• Responsible for strategic partnership development as well as the communication and promotion of impact-driven initiatives to corporate and community partners
• Manage partnership teams to execute programs and initiatives.
• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
• Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Optimized resource allocation, effectively balancing priorities and managing competing demands.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
• Implemented risk management strategies to mitigate potential barriers to project success.
• Researched industry best practices in support of training development and program content.
• Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.

• As freelance consultant, developed creative design concepts and coordinated production of corporate identity and marketing materials for a diverse client base.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
• Organized and analyzed primary and secondary research to understand industry, market and company trends.

COLS 1100: First Year Experience Seminar

COLS 1101: College Success Skills

• Managed classroom effectively to maintain a positive learning environment for all students.
• Maintained accurate records of student attendance, assignments, and grades, ensuring timely communication with stakeholders regarding academic progress.
• Strengthened critical thinking skills through problem-solving exercises and open-ended questions.
• Examined and graded assignments and assessments to report grades to appropriate personnel.
• Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
• Built strong rapport with students through class discussions and academic advisement.

• Collaborate with the academic colleges and faculty to develop distance learning courses and implement technology to department and instructional specifications
• Support, communicate, and promote professional development on various instructional technologies to faculty and staff
• Research, development, and implementation of innovative instructional technologies organization wide.
• Enhanced e-learning experience by designing interactive and engaging instructional materials.
• Contributed to development of comprehensive employee training courses.
• Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
• Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
• Designed multimedia presentations that incorporated audio, video, and graphics for engaging online courses.
• Assisted in the selection of appropriate tools and technologies for effective course development and delivery.
• Incorporated best practices in instructional design methodologies like ADDIE, SAM, and Agile into project workflows.
• Planned and monitored implementation of technology-based learning programs.
• Applied adult learning principles to ensure optimal engagement levels among diverse groups of learners.
• Facilitated team collaboration during design meetings, providing constructive feedback on proposed ideas and concepts.
• Identified gaps in existing curriculum by conducting thorough reviews of current course offerings.
• Improved learner retention rates by developing innovative instructional strategies and assessment methods.
• Utilized variety of instructional design methodologies to create effective learning experiences.
• Facilitated virtual, in-person and blended learning sessions.
• Built and maintained professional relationships with vendors and suppliers.
• Worked with vendors to customize courseware to accommodate business needs.