Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Joel Osorio

Los Angeles,CA

Summary

As a member of Wolfgang Puck Catering, I honor my skills in meticulous event setup, efficient coordination, and seamless execution of high-profile events. My role as a supervisor allowed me to lead a team with precision and efficiency, ensuring every event ran smoothly while maintaining the highest standards of service and client satisfaction.

Overview

10
10
years of professional experience
1
1
Certification

Work History

The Banquet Houseman

Wolfgang Puck Catering
West Hollywood, California
09.2014 - Current
  • As a Banquet Houseman for Wolfgang Puck Catering, my role as a Lead Supervisor involved a variety of tasks to ensure the successful execution of events. Here’s a detailed overview of my responsibilities and experiences in this position:
  • Setting Up Venues: I was responsible for the meticulous setup of event spaces according to client specifications. This included arranging tables, chairs, linens, and table settings. Each event had its own unique requirements, and attention to detail was crucial to meet the high standards expected by Wolfgang Puck Catering.
  • Decorations: I assisted with the placement of decorations, ensuring that the aesthetic vision for each event was perfectly realized. This could involve setting up floral arrangements, lighting, and other decor elements.
  • Event Coordination: During events, I worked closely with the event coordinators and other staff to ensure everything ran smoothly. This included being on hand to address any last-minute changes or issues that arose.
  • Guest Assistance: I provided assistance to guests as needed, whether it was directing them to their seats, answering questions, or helping with special requests.
  • Food and Beverage Service: I occasionally assisted with food and beverage service, ensuring that all items were delivered to guests promptly and that service areas were kept clean and well-stocked.

Clothing Sales Associate

American Bazi
Los Angeles, California
05.2020 - 05.2023
  • As a member for American Bazi as a Clothing Sales Associate, you will be responsible for assisting customers, maintaining the store’s appearance, and managing inventory.

Key Responsibilities:

  • Customer Service: Greet and assist customers in a friendly and professional manner. Provide fashion advice and help customers find the perfect items to match their style.
  • Sales: Drive sales through effective customer engagement, product knowledge, and upselling techniques. Achieve and exceed sales targets.
  • Inventory Management: Assist with receiving, sorting, pricing, and displaying incoming clothing items. Ensure inventory is accurately recorded and organized.
  • Store Maintenance: Keep the sales floor clean, organized, and visually appealing. Arrange merchandise displays to attract customers and enhance the shopping experience.
  • Product Knowledge: Stay informed about current fashion trends, brands, and pricing strategies for resale items. Share this knowledge with customers to enhance their shopping experience.
  • Cash Handling: Process transactions accurately and efficiently using the point-of-sale (POS) system. Handle returns and exchanges in accordance with store policies.
  • Customer Engagement: Build and maintain relationships with customers to encourage repeat business and customer loyalty. Address customer inquiries and resolve any issues promptly.

Home Services Technician

Interstate Home Services, Inc.
Whittier, CA
06.2016 - 01.2022

We are seeking a skilled and reliable Home Services Technician at Interstate Home Services is a leading provider of comprehensive home improvement and maintenance solutions a wide range of services, including plumbing, electrical work, HVAC maintenance, landscaping, and general home repairs.

Key Responsibilities:

  • General Repairs: Perform general home repairs, including but not limited to fixing leaky faucets, repairing drywall, and replacing broken fixtures.
  • Plumbing: Install, repair, and maintain plumbing systems, including pipes, valves, drains, and fixtures.
  • Electrical Work: Conduct electrical repairs and installations, such as replacing outlets, installing light fixtures, and troubleshooting electrical issues.
  • HVAC Maintenance: Service and maintain heating, ventilation, and air conditioning systems to ensure optimal performance.
  • Landscaping: Provide basic landscaping services, including lawn care, planting, and maintaining outdoor spaces.
  • Customer Interaction: Communicate effectively with clients to understand their needs and provide solutions that meet their expectations.
  • Safety Compliance: Follow all safety protocols and guidelines to ensure a safe working environment for yourself and others.
  • Documentation: Maintain accurate records of work performed, including details of repairs and materials used.

Education

High School Diploma -

Jordan High School
2265 E 103rd St, Los Angeles, CA 90002
06-2000

Skills

  • Table setup
  • Clear Communication
  • Problem-solving aptitude
  • Conflict Resolution
  • Team Collaboration
  • Attention to Detail
  • [Language] Fluency
  • Professionalism
  • Problem-solving abilities

Certification

  • Certified Forklift Driver

Languages

English
Professional
Spanish
Professional

Accomplishments

Having the leadership mentality lead me to becoming a supervisor in WolfGang Puck Catering is a great role.

Timeline

Clothing Sales Associate

American Bazi
05.2020 - 05.2023

Home Services Technician

Interstate Home Services, Inc.
06.2016 - 01.2022

The Banquet Houseman

Wolfgang Puck Catering
09.2014 - Current

High School Diploma -

Jordan High School
Joel Osorio