Joe'l Pagan

• Communicated with clients to understand property needs and preferences.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Coordinated appointments to show marketed properties.
• Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Maintained connections with clients to encourage repeat business and referrals.
• Advised clients on market conditions and property value for informed decision-making.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Generated leads for sales and rental properties through cold calls and referrals.
• Compiled lists of properties that met buyers' needs and financial resources.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Informed home buyer of sales, construction and warranty processes.
• Negotiated, facilitated, and managed real estate transactions.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Reviewed market research data and changed sales plans accordingly.
• Advertised client properties through websites, social media, and real estate guides.

Duties, Accomplishments and Related Skills:

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Reported suspicious activities and persons to law enforcement.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
• Permitted entry with escort for approved persons into secure locations.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Contacted law enforcement in case of unauthorized persons, documents and materials.
• Reported irregularities such as fire and safety hazards to maintenance.
• Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
• Issued access cards to authorized personnel to monitor access points
• Updated shift logs and produced daily reports to document security activities and specific incidents
• Examined doors, windows and gates to verify security
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
• Responded quickly to emergency situations to assess and deflect issues
• Monitored CCTV cameras and alarm systems for security breaches
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices

Duties, Accomplishments and Related Skills:

• Communicated with clients to understand property needs and preferences.
• Generated leads for sales and rental properties through cold calls and referrals.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.

Duties, Accomplishments and Related Skills:

• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
• Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
• Placed safety as top priority for all rides and followed community guidelines for engaging emergency personnel when situations required.
• Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
• Transported high-value clients with professionalism and discretion.
• Secured food to prevent loss and maintain freshness during transport.
• Contacted customers prior to delivery to confirm and coordinate delivery times.
• Successfully avoided time delivery delays by carefully planning best routes.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Generated consistent referrals and repeat business by providing friendly and fast service.
• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
• Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
• Upheld high standards of professionalism and discretion when working with high-value clients.
• Planned and adjusted optimal routes based on traffic and weather conditions.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Cleaned vehicle regularly to maintain professional appearance.
• Minimized liability by consistently following road rules when driving.
• Achieved 300 5 star trips

Duties, Accomplishments and Related Skills:

• Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
• Oversaw, trained and encouraged Sales Associates, promoting culture of efficiency and performance.
• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
• Improved store status by implementing process improvements and identifying performance gaps for corrective action
• Resolved customer problems by investigating issues, answering questions and building rapport
• Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers
• Oversaw POS operations and cash management to reduce errors
• Engaged with customers to build rapport and loyalty.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Answered customer questions about sizing, accessories and merchandise care.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Processed product returns and assisted customers with other selections.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Recommended accessories and complementary purchases to boost revenue.
• Provided positive first impressions to welcome existing, new and potential customers.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Increased sales by offering advice on purchases and promoting additional products.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Maintained records related to sales, returns and inventory availability.

Duties, Accomplishments and Related Skills:

• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Maintained organized, presentable merchandise to drive continuous sales.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Worked 30-40 Hours weekly
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Answered customer questions about sizing, accessories and merchandise care.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Processed product returns and assisted customers with other selections.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Recommended accessories and complementary purchases to boost revenue.
• Provided positive first impressions to welcome existing, new and potential customers.
• Enhanced product presentation and promotional material displays, working alongside retail representatives.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Increased sales by offering advice on purchases and promoting additional products.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Maintained records related to sales, returns and inventory availability.

Duties, Accomplishments and Related Skills:

• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Promoted and up-sold products and services to meet needs of customers.
• Worked 20-30 hours weekly
• Educated customers on product features and technical details to highlight benefits
• Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Forged and nurtured impactful relationships with customers to cultivate loyalty.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Duties, Accomplishments and Related Skills:

• Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Worked 15-20 Hours weekly
• Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Seasoned and cooked food according to recipes or personal judgment and experience.
• Ordered and received products and supplies to stock kitchen areas.
• Inspected appliances, commercial fryers and ovens to verify proper working order.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Interacted with guests to obtain feedback on product quality and service levels.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.