Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Pangelinan

Tacoma,WA

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon and PrimeFlight Aviation Services. Proven expertise in customer service management and team collaboration, ensuring client satisfaction through meticulous attention to detail. Adept at maintaining safety standards and fostering positive relationships, contributing to a productive and inviting work environment.

Overview

12
12
years of professional experience

Work History

Warehouse Associate

Amazon
06.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained clean, orderly work environment free of hazards.

Aircraft Cleaner

PrimeFlight Aviation Services
11.2021 - 06.2023
  • Maintained, cleaned and sanitized interior of aircraft.
  • Fostered positive relationships with airline personnel through professional interactions during daily operations.
  • Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
  • Assisted in training new team members on proper cleaning procedures and safety protocols.

WaitStaff Member/Captain Waiter

City Hill/ Nana's Cafe
11.2012 - 08.2021
  • Showed high-level understanding of fine dining standards and practices.
  • Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
  • Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
  • Completed restaurant opening and closing functions that included POS report generation.
  • Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
  • Maintained updated inventory of alcoholic beverages and serving supplies.
  • Collaborated with chefs to accommodate dietary restrictions or special requests from guests.
  • Maintained cleanliness and organization in all front-of-house areas, contributing to an inviting atmosphere for guests.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

High School Diploma -

George Washington High School
Mangilao, GU
06-2011

Skills

  • Customer service management
  • Guest service
  • Problem-solving
  • Team collaboration
  • Warehouse safety
  • Effective Communicator
  • Knowledge of Exercise Equipment

Timeline

Warehouse Associate

Amazon
06.2023 - Current

Aircraft Cleaner

PrimeFlight Aviation Services
11.2021 - 06.2023

WaitStaff Member/Captain Waiter

City Hill/ Nana's Cafe
11.2012 - 08.2021

High School Diploma -

George Washington High School

Similar Profiles

CREATE PROFILE
Joel Pangelinan