Joel Paz
Dover
Summary
Detail-oriented electrician with over 8 years of experience in diagnosing and repairing electrical systems. Known for strong problem-solving skills and effective team collaboration, contributing to safe and efficient project completions.
Overview
10
10
years of professional experience
Work History
Electrician
Borrell Electric Co. Inc.
Tampa
05.2017 - Current
- Installed electrical systems in residential and commercial buildings.
- Diagnosed and repaired electrical issues efficiently.
- Collaborated with team members on complex installations.
- Maintained tools and equipment for optimal performance.
- Followed safety protocols to minimize hazards on job sites.
- Interpreted blueprints and technical diagrams accurately.
- Provided training to junior electricians on standard procedures.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed conduit, wire and motor controls.
- Connected wires to circuit breakers and transformers.
- Repaired or replaced worn or defective parts using hand tools and power tools.
- Ensured that all work was completed in accordance with applicable codes.
- Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
- Placed and installed safety systems and set up emergency lighting, uninterruptible power systems and battery systems.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Tested entire electrical assembly for performance levels and safety concerns.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Pulled insulated wires or cables through conduits to complete circuits.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
- Supervised apprentices and assessed completed tasks, offering guidance and encouragement.
Dell ProSupport Agent
Convergys
Tampa
12.2015 - 03.2016
- Assisted customers with inquiries and resolved issues effectively.
- Collaborated with team members to enhance service delivery processes.
- Educated customers on product features and benefits actively.
- Handled escalated calls with professionalism and empathy consistently.
- Participated in team meetings to discuss performance improvements regularly.
- Developed customer relationships and ensured satisfaction with services.
- Provided customer service to clients through phone and email communication.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Maintained accurate records of all customer interactions, process customer accounts and file documents.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Responded to client inquiries and resolved issues promptly.
- Identified needs of customers promptly and efficiently.
Education
Electrician - Electrical
ABC Florida Gulf Coast
Tampa, FL05-2021
Certificate - Information Technology
Technical College
Tampa, FL06-2016
High School Diploma -
Durant High School
Plant City, FL05-2014
Skills
- Electrical installations
- Circuit troubleshooting
- Code compliance
- Blueprint interpretation
- Equipment maintenance
- Safety protocol adherence
- Team collaboration
- Problem solving
- Electrical repairs
- Fixture installation
- Commercial and industrial electrician
- Panel installation
- Circuit testing
- OSHA 10 certified
- Circuit breaker installation
- Cable installation
- New construction
- Commercial and residential projects
- Conduit bending
Timeline
Electrician
Borrell Electric Co. Inc.
05.2017 - Current
Dell ProSupport Agent
Convergys
12.2015 - 03.2016
Electrician - Electrical
ABC Florida Gulf Coast
Certificate - Information Technology
Technical College
High School Diploma -
Durant High School