Joel Pena
Nutley
Summary
Driven professional with a background at Pena Power Wash, LLC, showcasing expertise in power washing and customer service excellence. Leveraged critical thinking and social perceptiveness to enhance client satisfaction and operational efficiency. Demonstrated physical stamina and teamwork, significantly improving service delivery and workplace dynamics.
Overview
10
10
years of professional experience
Work History
Professional Power Wash
Pena Power Wash, LLC
01.2017 - Current
- Inspected sites to assess surface types, cleaning needs, and potential hazards.
- Selected and set up appropriate power washing equipment and cleaning solutions.
- Applied detergents and used power washers to effectively clean surfaces, adjusting pressure as needed.
- Rinsed surfaces and cleaned up after each job, ensuring areas were free of residues and debris.
- Conducted final inspections to confirm cleaning standards and address any issues.
- Performed routine maintenance on equipment to ensure optimal performance.
- Documented job details and communicated with clients to ensure satisfaction.
Paraprofessional Aide
New Beginnings School
04.2019 - 03.2020
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Helped teachers manage bus loading and unloading.
Server
IHOP
05.2014 - 01.2018
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Business Administration
Fairleigh Dickinson University
Teaneck, NJSkills
- Physical stamina and ability to work in various weather conditions
- Effective Decision-Making Skills Under Pressure
- Critical Thinking
- Social Perceptiveness
- Flexible and Adaptable
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Paraprofessional Aide
New Beginnings School
04.2019 - 03.2020
Professional Power Wash
Pena Power Wash, LLC
01.2017 - Current
Server
IHOP
05.2014 - 01.2018
No Degree - Business Administration
Fairleigh Dickinson University
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