Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joel Pena

Fresno,CA

Summary

Dynamic and results-oriented Care Provider with extensive experience in elderly care and meal preparation. Proven track record of enhancing client satisfaction and safety through exceptional problem-solving abilities and meticulous kitchen organization. Expertise in food safety oversight and disability support drives high-quality care delivery.

Overview

9
9
years of professional experience

Work History

Care Provider

IHSS
Fresno, CA
03.2020 - 08.2025
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Transported patients to medical, dental and personal care appointments.
  • Laundered clothing and bedding to prevent infection.
  • Provided assistance with mobility issues by helping patients walk or transfer from one position to another safely.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed care plan and directions to administer medications.
  • Engaged in conversation with clients to provide emotional support and mental stimulation.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients get in and out of beds and wheelchairs.
  • Drove clients to doctors' appointments and social outings.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Prepared healthy meals for to meet unique nutrition needs.
  • Transported clients to medical appointments or other errands as needed.

Child Care Provider

Welfare
Fresno, CA
01.2021 - 10.2022
  • Maintaining a schedule and a clean environment in the home, helping the children with all their needs, including homework, hygiene, laundry, cooking, exercise, and making sure they use manners with other children and their elders.
  • I have constant, open communication with the parents or guardians.
  • I also take the initiative on any other responsibilities, if needed.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
  • Observed and monitored children's play activities.

Cook and Waitress/Waiter, Stocker, Cashier,

Hanks Roadside Bar & Grill
Wright, WY
08.2018 - 03.2019
  • I was a primary cook, but I also had other duties, including dishwasher, waiter, prep cook, custodial, inventory, stocker, and cashier.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Monitored stock levels of food items and ordered more when necessary.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Replenished food items from inventory and rotated ingredients.
  • Executed proper techniques when preparing menu item ingredients.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Checked quality of food products to meet high standards.
  • Made meals in accordance with company standards and requirements.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Received and stored food and supplies.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Checked completed orders for correct quantity and quality.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Trained new employees to perform duties.
  • Provided accurate change for cash transactions using a cash register system.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Built and maintained productive relationships with employees.
  • Stocked shelves with merchandise when needed.

Cook, Dishwasher

Open Range Steakhouse
Wright, WY
03.2018 - 07.2018
  • Cook, line cook, dishwasher.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Checked completed orders for correct quantity and quality.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Monitored stock levels of food items and ordered more when necessary.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.

Pizza Cook

Big D/Papa Johns
Wright, WY
12.2017 - 02.2018
  • Maintaining fresh fruits, vegetables, and meats, and cooking pizzas.
  • Topped crust with sauce, meat, cheese and vegetables.
  • Weighed out portions of ingredients required for each type of pizza ordered.
  • Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Used grills, deep fryers and griddles to cook food.
  • Used pizza cutter to slice whole pizzas according to customer size specifications.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Trained new staff members on proper techniques for making various types of pizza.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Followed procedures for safe handling of hot foods during preparation process.
  • Placed prepared pizzas into the ovens to bake according to specified times and temperatures.
  • Checked completed orders for correct quantity and quality.
  • Stored food items correctly in designated containers and storage areas.
  • Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
  • Cooked menu items based on customer orders.
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
  • Assisted customers, answered questions and resolved complaints.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Kept stations stocked and ready for use to maximize productivity.
  • Ensured that all recipes were followed accurately when making pizzas.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Complied with health department rules regarding sanitation practices in the kitchen.
  • Placed completed orders at pick-up counter and alerted customers to retrieve items.
  • Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
  • Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.
  • Set up work stations prior to opening to minimize prep time.
  • Requested supplies and equipment orders, explaining needs to managers.
  • Checked food quality and freshness of ingredients used in preparing pizzas.
  • Followed specific methods for food preparation and proper portioning.

Custodial Worker

Bank of the West
Gillette, WY
09.2016 - 10.2017
  • Maintaining a clean work environment for employees and customers.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Swept, mopped and vacuumed floors; dusted furniture; emptied wastebaskets and recycling bins.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Operated floor scrubbing machines to clean carpets or rugs; replaced light bulbs when necessary.
  • Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
  • Checked security of building after closing, ensuring that all doors are locked and lights are off.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Serviced, cleaned and restocked restrooms.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
  • Transported garbage bags to dumpster using handcart or forklift truck if available.
  • Cleaned spills in hallways, stairwells and other public areas; removed snow from sidewalks.
  • Kept business entrances clean, tidy and professional in appearance.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Moved equipment and furniture to thoroughly clean space.
  • Operated carpet extractors and floor buffers according to instructions.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Notified building managers about needed repairs to maintain public safety.
  • Followed company uniform, performance and security policies with every job.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Scrubbed toilets, sinks, showers, walls and windows; refilled soap dispensers and paper towels.
  • Dusted furniture, machines or equipment.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Equivalency Diploma - General High School Curriculum

Gillette College
Gillette, WY
01.2016

Skills

  • Housekeeping support
  • Mobility support
  • Medication reminders
  • Transportation assistance
  • Disability support
  • Laundry services
  • Feeding support
  • Meal preparation
  • Elderly care
  • Grocery shopping
  • Personal hygiene assistance
  • Surface cleaning
  • Food presentation
  • Dish preparation
  • Sauteing
  • Grilling
  • Frying
  • Sanitation
  • Food safety oversight
  • Ingredients measuring
  • Food handling
  • Cooking
  • Order prioritization
  • Contamination prevention
  • Food storage
  • Food spoilage prevention
  • Problem-solving
  • Grilling expertise
  • Food plating and presentation
  • Kitchen organization
  • Event catering
  • Cleaning and organization
  • Multitasking and organization

References

  • Leah Struck, E.O.C. Fresno, CA, 93721, 5592631100
  • Cordell Haddenham, Wright, WY, 82701, 3076899834
  • Shelly Aguirre, Fresno, CA, 5595792288
  • Paul Suffox, Custodial Supervisor, Bank of The West, WY, 3072501732
  • Hannah Sanchez, Line Cook, CA, 93705, 5595522890

Timeline

Child Care Provider

Welfare
01.2021 - 10.2022

Care Provider

IHSS
03.2020 - 08.2025

Cook and Waitress/Waiter, Stocker, Cashier,

Hanks Roadside Bar & Grill
08.2018 - 03.2019

Cook, Dishwasher

Open Range Steakhouse
03.2018 - 07.2018

Pizza Cook

Big D/Papa Johns
12.2017 - 02.2018

Custodial Worker

Bank of the West
09.2016 - 10.2017

High School Equivalency Diploma - General High School Curriculum

Gillette College

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Joel Pena