Joel Perdomo
Grand Prairie,TX
Summary
1. Communication: Kept customers informed about their delivery status with timely updates and clear communication.
2. Customer Feedback: Actively sought and acted on customer feedback to improve service quality.
3. Professionalism: Maintained a friendly and professional demeanor during all interactions with customers.
4. Problem Resolution: Quickly addressed and resolved any delivery issues or concerns to ensure a positive experience.
Overview
5
5
years of professional experience
Work History
Delivery Driver
New Generation
07.2019 - 02.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
Brookhaven College
Dallas TxSkills
● Communication skills
● Work well with others
● Fast learner
● Adaptability
● Bilingual
● Truck Driver/Delivery
● 9 years of Customer service skills
Languages
Spanish, English
Native or Bilingual
Timeline
Delivery Driver
New Generation
07.2019 - 02.2024
Brookhaven College
Similar Profiles
Thanh TranThanh Tran
TRUCK DRIVER at New GenerationTRUCK DRIVER at New Generation
Alexander PiotrowskiAlexander Piotrowski
Crew Leader at New GenerationCrew Leader at New Generation
JAYDE BAUERJAYDE BAUER
Sales Assistant at New GenerationSales Assistant at New Generation
Garrett DodsonGarrett Dodson
Store Manager at Chicken ExpressStore Manager at Chicken Express
Julia GetteJulia Gette
Retail Preformance/Sales Operations Manager at Neiman MarcusRetail Preformance/Sales Operations Manager at Neiman Marcus