JOEL POLANCO
New York,NY
Summary
Motivated student working toward Associate in Political Science. Possess experience in Various work environments. Proven success working within fast-paced, collaborative settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Language
Work History
Unarmed Security Guard
Allied Universal, Columbus Circle
, New York
10.2021 - Current
- Reported suspicious activities and persons to law enforcement
- Conducted regular patrols of key areas to spot and control security concerns
- Responded quickly to emergency situations to assess and deflect issues
- Investigated suspicious activities and persons to maintain security of premises
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior
- Conducted training sessions for new security personnel to facilitate compliance with security protocols
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Jacobi Hospital- Environmental Services
Bronx, NY
09.2021 - 03.2022
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Removed waste paper and other trash from premises to designated area
- Disposed of trash and recyclables each day to avoid waste buildup
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards
- Cleaned elevators, glass, and planters in public areas
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness
- Restocked room supplies such as facial tissues for personal touch with every job
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies
Custodian
Hebrew Tabernacle
Fort Washington, York NY
10.2018 - 10.2020
- Checked in and stocked inventory throughout facility
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Organized daily cleaning schedules for custodial team
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Reported vandalism or other damage to property to supervisor
- Moved furniture for cleaning and set up for special events
- Assembled basic furniture and supplies for offices and other multi-use rooms
- Cleaned equipment and machinery to maintain in optimum working condition
- Supervised supplies in inventory and submitted reorder requests
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Kept public pathways clear of safety hazards and spills with regular checks and attention
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris
- Used hand trucks or manually lifted supplies, equipment and heavy furniture
- Cleaned walls and ceilings with special reach tools following regular schedule
Secretary
St Jude’s Rectory, 439
New York, NY
03.2015 - 08.2017
- Scheduled appointments and conducted follow-up calls to clients
- Maintained daily report documents, memos and invoices
- Entered data into system and updated customer contacts with information to keep records current
- Maintained office supplies inventory by checking stock and ordering new supplies
- Provided clerical support to company employees by copying, faxing, and filing documents
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Created and updated records and files to maintain document compliance
- Handled daily scheduling tasks and provided administrative support for entire department
- Maintained electronic filing systems and categorized documents
- Screened visitors and issued badges to maintain safety and security
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Education
Associate of Science - Political Science
Bronx Community College
The Bronx, NY05.2024
High School Diploma -
Bronx Theatre High School
The Bronx, NY06.2017
Skills
- Microsoft Word
- Team building
- Excellent Communication
- Analytical and Critical Thinking
- Task Prioritization
- Supervision and leadership
- Calm Under Pressure
- Customer Relations
- Cultural Awareness
Additional Information
- Licenses: , Unarmed Security License
Timeline
Unarmed Security Guard
Allied Universal, Columbus Circle
10.2021 - Current
Jacobi Hospital- Environmental Services
09.2021 - 03.2022
Custodian
Hebrew Tabernacle
10.2018 - 10.2020
Secretary
St Jude’s Rectory, 439
03.2015 - 08.2017
Associate of Science - Political Science
Bronx Community College
High School Diploma -
Bronx Theatre High School
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