JOEL QUINONEZ
Los Angele,CA
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft Office and correspondence management.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Foundation for California Community Colleges
12.2022 - 12.2023
- Take up to 50 calls daily, answer questions, and direct parent as needed.
- Multitask to create a profile and case for each child, sometimes for families with 6+ children to keep the flow of calls steady.
- Keep all information and data from each call and interaction confidential.
Personal Assistant
Brad Symons
01.2019 - 03.2020
- Oversaw personal and professional calendars and coordinated appointments.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services by running errands, managing mail, scheduling appointments, and arranging transportation.
- Used discretion when handling confidential information.
- Housekeeping duties: ironing, folding, walk dog, etc.
Assistant Engineer
Grove Studios
03.2016 - 10.2018
- Communicate with approximately 20-30 customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Assisted in the development of technical specifications for audio engineering projects, ensuring accuracy and adherence to established guidelines.
- Handle any and all tasks, errands, and projects needed to assist the studio engineer.
- Complete work schedules, manage calendars, and arrange appointments.
Education
Some College (No Degree) - Business Communications with an emphasis on Marketing
Arizona State University
Tempe, AZSkills
- Confidentiality and Discretion
- Driving (perfect record and own car)
- Time Management and Anticipatory Action
- Attention to Detail
- Interpersonal Communication
- Financial management and bookkeeping
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Creative Thinking Capacity
- Audio Mixing Proficiency
- Signal Flow Understanding
Timeline
Customer Service Representative
Foundation for California Community Colleges
12.2022 - 12.2023
Personal Assistant
Brad Symons
01.2019 - 03.2020
Assistant Engineer
Grove Studios
03.2016 - 10.2018
Some College (No Degree) - Business Communications with an emphasis on Marketing
Arizona State University
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