Joel Ramos
Lake Worth,FL
Summary
Seasoned professional with a robust background in vehicle management and team leadership, notably at Miracles Miles. Excelled in route management and problem-solving, enhancing operational efficiency. Skilled in vehicle maintenance and fostering a flexible schedule, I significantly improved team performance and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Driver
Miracles Miles
West Palm Beach, FL
04.2023 - Current
- Assisted with training new employees on company policies and procedures.
- Supervised driver dispatching, route planning, and vehicle tracking for driving team.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
- Conducted regular vehicle inspections to identify potential problems or issues.
Metal Shop Supervisor
Armor Screen
West Palm Beach, FL
07.2006 - 02.2023
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Inspected machines regularly to detect malfunctions or worn parts that need replacement or repair.
- Evaluated employee performance against established goals and objectives.
- Scheduled regular maintenance of tools, machinery, and other equipment.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Collaborated with HR to recruit, hire, and onboard new staff members.
Valet Parking Assistant Manager
South Florida Parking
Delray Beach, FL
04.2007 - 09.2022
- Inspected parking lot daily to ensure all vehicles were parked in designated areas and that no illegal activities were taking place.
- Ensured proper customer service was provided by valet attendants, addressing any issues that arose promptly and professionally.
- Coordinated scheduling of employees to meet peak demand periods and special events.
- Evaluated employee performance regularly through observation or customer feedback surveys.
- Maintained accurate records of cash transactions including tips received by employees.
- Resolved conflicts between employees or customers in a timely fashion according to company protocol.
Education
High School Diploma -
Luis Munoz Marin
Puerto Rico03-1998
Skills
- Commercial driving
- Delivery pickup
- Load monitoring
- Vehicle Maintenance
- Equipment Operation
- Problem-Solving
- Route Management
- Flexible Schedule
- Vehicle inspections
- Punctuality
Timeline
Driver
Miracles Miles
04.2023 - Current
Valet Parking Assistant Manager
South Florida Parking
04.2007 - 09.2022
Metal Shop Supervisor
Armor Screen
07.2006 - 02.2023
High School Diploma -
Luis Munoz Marin