Assisted with restocking of inventory using Reynolds system
Actively monitoring backlog orders and coordinating with Distributors and Warehouses for parts
availability
Maintained good customer service by being a mediator between technicians and advisors
Assorted inventory to the respective locations and worked on parts availability as per customer service
requirements.
Supply Chain Analyst Intern
TE Connectivity
Hampton, VA
05.2022 - 08.2022
Imported Backlog files & MM from SAP and creating weekly PDR PDS reports
Created PO and Safety stock weekly tracker
Identified Block 19 orders which cannot be shipped due to price increase.
Global Support Engineer
SES Networks
Manassas, VA
01.2022 - 05.2022
Responsible for monitoring network and ground antenna system performance
Proactively monitor SES
global customer services and infrastructure
Serve as primary customer contact for incident management and all other operational requests
Antenna troubleshooting on Skala platform using Linux commands, Secure CRT and PUTTY
Commissioning and provisioning of new and current antennas on SKALA platform
Work closely with level 2 and 3 engineers to improve operational efficiency
Gather, organize, and analyze large amounts of data with speed and accuracy as well as detect relationships
and make decisions using sound methodical judgment
Interface with the ground, network, and spacecraft engineers for fault investigation and resolution
Document, review, and update resolved issues clearly and efficiently to customers.
Customer service representative
UT Southwestern Medical center
Dallas, TX
03.2019 - 01.2021
Provided complete customer service regarding medications and insurance information
Handled emergency situations by being a mediator between the patient and the provider.
Sales Associate
Allstate Insurance Company
Dallas, TX
11.2018 - 02.2019
Assisted customers with knowledge of all types of insurance, maintained customer relations and boosted
sales
Generated insurance quotations for existing and new customers.
Sales Manager
AKR PaperMachinery
03.2017 - 04.2018
Maintained current customer relationships and expanded customer base by 5%
Understood customer requirements and obtained feedback regarding product quality
Improved sales and marketing by targeting relevant conferences and exhibitions
NDT Technician
Seacor Marine LLC
01.2017 - 03.2017
Conducted Non-Destructive Testing using Ultrasonic & Magnetic Particle Inspection in Ship vessels
Designed vessel frames using AutoCAD and identified potential defects.
Junior Engineer
Goemeneasz Conformity Assessment Services Pvt Ltd
07.2016 - 01.2017
Inspected, tested, and maintained quality of machines extensively used in Pharmaceutical, Oil & Gas sectors
Performed Hydrotests on Pressure vessels to maintain high quality control
Education
M.S - Supply Chain Management
The University of Texas
12.2022
B.E - Mechanical Engineering
05.2015
Skills
CERTIFICATIONS & TECHNICAL SKILLS
Languages:
Linux, C, Java, VBA
Analysis Tools: Advanced MS Excel, SAP HANA, Reynolds ERP, Service NOW, ST Engineering iDirect NMS, ANSYS
AutoCAD, SolidWorks, CNC Programming, EPIC, MS Office
Accomplishments
Certifications: Non-Destructive Testing Specialist in Ultra sonics and MPI (Level 1 & 2- ASNT &PCN), Operations Mgmt., Product Lifecycle Mgmt., Statistics and Data Analytics Spring 2021
Global Logistics & Transportation, Purchasing Sourcing & Contract Mgmt., SAP, Supply chain strategy Fall 2021
Global Supply chain management, Accounting for managers Spring 2021
Lean Six Sigma, Financial Negotiation and Dispute resolution Fall 2021
Additional Information
ADDITIONAL INFORMATION - (USPR) Eligible to work in the