Joel Sakihara
Honolulu,HI
Summary
Adept at managing financial records and streamlining billing processes, I enhanced account collections and customer service at O'Connor Playdon Guben & Inouye LLP. Leveraging skills in QuickBooks and professional communication, I significantly improved invoice accuracy and client satisfaction. My proactive approach and ethical professionalism consistently drove positive outcomes in financial data management.
Overview
29
29
years of professional experience
Work History
Billing Clerk
O'Connor Playdon Guben & Inouye LLP
Honolulu, HI
12.1999 - Current
- Researched and resolved discrepancies in payment processing.
- Contacted vendors to follow up on late invoices.
- Assisted with other administrative tasks as assigned.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Entered information into accounting software systems including QuickBooks and Excel spreadsheets.
- Input statement information, reconciled accounts and resolved discrepancies.
- Checked figures, postings, and documents for accuracy.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Maintained customer accounts by recording account information, reconciling discrepancies.
- Executed data imports, scans, keying processes to ensure invoice accuracy.
- Administered collections tasks efficiently.
- Developed strong professional rapport with vendors and clients.
- Dispatched customer invoices, adjustments, and credit memos promptly.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Assisted in the collection of overdue accounts by contacting customers via telephone or mail correspondence.
- Managed accounting records through verification and posting of transactions.
- Executed swift and precise invoice and payment processing.
- Ensured timely and accurate bi-weekly payroll processing.
- Facilitated financial closings by preparing required journal entries for end-of-month and end-of-year periods.
- Balanced computer-generated reports against manual ledgers.
- Prepared and processed payroll.
Accounting Clerk
Burke Sakai McPheeters
Honolulu, HI
03.1998 - 11.1998
- Generated, mailed and monitored invoices.
- Examined customer payment history and coordinated collections arrangements.
- Matched orders with invoices and recorded required information.
- Checked postings and documents for correctness, accuracy and proper coding.
- Reconciled daily cash receipts with bank deposits.
- Prepared checks for payment of vendor invoices on a timely basis.
- Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
- Processed invoices and payments in accordance with company policies and procedures.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
Cashier
Village Market
Honolu, Hawaii
05.1996 - 03.1998
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers promptly and responded to questions.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer inquiries regarding store policies and procedures.
- Processed sales transactions to prevent long customer wait times.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Welcomed customers, offering assistance to help find store items.
Education
BBA - Finance
University of Hawaii At Manoa
Honolulu, HI05-1997
Skills
- Billing statement review
- Account collections
- Collections duties
- Financial recordkeeping
- Professionalism and ethics
- Customer communication
- Billing process management
- Financial data entry
- Payment processing
- Spreadsheet management
- Data entry
- Customer service
- Quickbooks
- Accounts receivable management
- Invoice processing
- Collections processing
Accomplishments
- Received the Times Supermarket Scholarship in 1996
Affiliations
- Anything sports related (Playing, learning etc)
- Love trying to find Hotel deals
- Starting driving Uber Eats
Timeline
Billing Clerk
O'Connor Playdon Guben & Inouye LLP
12.1999 - Current
Accounting Clerk
Burke Sakai McPheeters
03.1998 - 11.1998
Cashier
Village Market
05.1996 - 03.1998
BBA - Finance
University of Hawaii At Manoa
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