Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joel Salgado

Odessa,TX

Summary

Dynamic Supervisor with a proven track record at 3s Services, excelling in team management and conflict resolution. Enhanced productivity through strategic planning and efficient workflow implementation, achieving significant improvements in customer satisfaction. Skilled in training and mentoring staff, fostering a culture of excellence and continuous improvement.

Overview

18
18
years of professional experience

Work History

Supervisor

3s Services
05.2014 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.

Supervisor

Flint Energy
05.2010 - 05.2014
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.

Foreman

Alliance Field Services
03.2007 - 05.2009
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
  • Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.

Education

Auto Tech - Auto Tech

Career Center
Odessa, TX
05.1999

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff discipline
  • Team building
  • Operations management
  • Project management
  • Relationship building
  • Schedule development
  • Policy enforcement
  • Public speaking
  • Conflict resolution
  • Inventory oversight

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

3s Services
05.2014 - Current

Supervisor

Flint Energy
05.2010 - 05.2014

Foreman

Alliance Field Services
03.2007 - 05.2009

Auto Tech - Auto Tech

Career Center

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Joel Salgado