Joel Sanchez

I specialized in major appliances returns. I processed returns from customers, order cancellations, and defective or damaged product returns.

My duties included processing customer refunds and return credits.

Processed return requests for defective or damaged products and customer cancellations. Collaborated with vendors by sending emails, photographs, and required documentation for product returns. Maintained effective communication with vendors regarding return requests.

Inspecting and assessing product that has been returned to make a disposition.

Processed returned products by determining appropriate resolutions, including restocking, placement in closeout sales, or repairs required. Assigned dispositions for returned items to ensure accurate tracking and management of inventory. Facilitated effective returns by coordinating with vendors for product exchanges and repairs.

Assisted with administrative tasks while utilizing basic Word and Excel skills. Developed customized Excel forms to streamline processes. Collaborated effectively with departments such as accounting, purchasing, receiving, and shipping.

Computer skills, knowledge in inventory, finding history, troubleshooting, purchase orders, return purchase orders, sales orders, emails.

Supervised daily activities of an assistant to ensure operational efficiency.

Delivery truck driver for returns and customer deliveries

Experience with box trucks, open bed trucks, and flat beds.