Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Military Service
Awards
Languages
Timeline
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JOEL SANTANA

Manchester,United States

Summary

Dedicated and motivated professional with 7 years of honorable service in the United States Army Infantry and experience as a Correctional Officer for Hillsborough County Department of Corrections in NH. Currently employed as a Security Officer at the Elliot Hospital. Throughout my career, I have developed strong leadership values and a relentless drive to acquire and apply knowledge, enabling me to effectively lead, train, and support others. Possesses the ability to adapt seamlessly to any situation, executing tasks swiftly and decisively. Consistently delivers exceptional results working independently or as part of a team.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Security Officer

Elliot Health System
06.2023 - Current

Correctional Officer

Hillsborough County Department of Corrections
11.2021 - 06.2023

Amazon Delivery Driver

NH Blacklabs
03.2021 - 11.2021
  • I drive commercial and step vans 4 days a week
  • I deliver on average 250 packages each day to roughly 150 to 200 houses a day

Correctional Officer

Hillsborough County Department of Corrections
06.2021 - 03.2021

Operations Assistant

U.S Army
01.2015 - 01.2018

Front Line Supervisor

U.S Army
01.2011 - 01.2015

Education

College - Business Administration

Southern New Hampshire University
Hooksett, NH
10.2024

Certification in Correctional Officer -

Hillsborough County Department of Corrections
Manchester, NH
08.2018

Infantryman in AIT -

Army Infantry School
Fort Benning, GA
01.2011

Skills

  • Law Enforcement
  • Military Experience
  • CCTV
  • Writing Skills
  • Delivery Driver Experience
  • Customer service
  • Security
  • Report Writing
  • Incident Reporting

Accomplishments

• Awarded the Army Achievement Medal for dedication and overcoming obstacles during multiple training exercises resulting in being recognized by the organization Brigade Commanders.

• Recognize by the Director of Operations for excellence and contributing to the overall success of the mission.

• In charge of 645 personnel files to include life insurance, birth certificates, marriage certificates, awards, finance and personal paperwork.

• Accountable for $3.4M in equipment and personnel on a daily basis.

• Helping peers in making reports such as sworn statements, serious incident reports and statement of charges.

• Maintained professionalism when escorting 5 personnel to be discharge for bad conduct.

• Mediating disputes in all types or situation resulting in no harms or damages to any personnel or equipment.


Certification

  • First Aid Certification
  • CPR Certification
  • AeroVironment RQ-11 Raven Operator
  • Small Arms Master Gunner
  • Battlefield Forensics
  • Combat Life Saver

Military Service

Army, United States, SPC, 08/01/11, 05/31/18

Awards

  • Army Achievement Medal
  • Army Good Conduct Medal (X2)
  • National Defense Service Medal
  • Global War On Terrorism Service Medal
  • Army Service Ribbon
  • Driver And Mech Badge

Languages

Spanish
Native or Bilingual

Timeline

Security Officer

Elliot Health System
06.2023 - Current

Correctional Officer

Hillsborough County Department of Corrections
11.2021 - 06.2023

Correctional Officer

Hillsborough County Department of Corrections
06.2021 - 03.2021

Amazon Delivery Driver

NH Blacklabs
03.2021 - 11.2021

Operations Assistant

U.S Army
01.2015 - 01.2018

Front Line Supervisor

U.S Army
01.2011 - 01.2015

Infantryman in AIT -

Army Infantry School
  • First Aid Certification
  • CPR Certification
  • AeroVironment RQ-11 Raven Operator
  • Small Arms Master Gunner
  • Battlefield Forensics
  • Combat Life Saver

College - Business Administration

Southern New Hampshire University

Certification in Correctional Officer -

Hillsborough County Department of Corrections
JOEL SANTANA