Joel Sari
New Milford,US
Summary
An ambitious student pursuing a Bachelor's Degree in Computer Science and Engineering at the University of Connecticut with 5 years of diverse experience in technical and customer-focused roles. Proficient in Python, Java, Swift, and web development technologies. Demonstrated expertise in technical assistance, with a proven track record of enhancing operational efficiency and customer satisfaction. Aspiring to leverage technical skills and analytical abilities in a career in technology.
Overview
6
6
years of professional experience
Work History
Specialist
Apple Inc.
Greenwich, US
08.2024 - Current
- Develop creative solutions for complex technical issues in a dynamic environment, driving continuous improvements, and maintaining a high NPS score.
- Drive customer success through tailored product recommendations, significantly improving user experience and loyalty.
- Research and obtain customer/user feedback on UX designs, upcoming innovative products, and software to enhance knowledge and insights.
Shift Lead Server/Food Runner
The Cheesecake Factory
Danbury, US
11.2022 - Current
- Coordinate with line cooks to resolve menu queries, ensuring seamless kitchen operations
- Supervise serving staff, maintaining high hospitality standards and food quality
- Manage guest orders efficiently, ensuring timely and accurate delivery for enhanced customer satisfaction
Bank Teller
Wells Fargo
Danbury, US
02.2024 - 08.2024
- Assist customers with financial products, ensuring informed decisions for financial growth
- Enhance daily financial convenience by guiding customers on the Wells Fargo Mobile App
- Secure customer funds, preventing fraudulent transactions through bank software
- Analyze account discrepancies, implementing solutions to prevent errors and enhance accuracy
Sales Assistant/Roofer
Ps and Sons Construction LLC
New Milford, US
06.2018 - 08.2023
- Developed and executed branding strategies, enhancing visibility and customer acquisition
- Prepared and sent detailed estimates for materials and labor, ensuring accurate client billing
- Measured and calculated material requirements for roofing projects, optimizing resource use
- Drafted and enforced policies for clients and employees, maintaining operational consistency
- Communicated with clients via email, phone and text, addressing inquiries and fostering relationships
Physical Therapist Assistant
Carlson/ProCare Out Patient Physical Therapy
New Milford, US
08.2022 - 02.2023
- Filed essential documents for patient treatment, ensuring accurate and timely processing
- Educated patients on gym equipment and exercise benefits, enhancing their recovery experience
- Sell, recommend, and explain the importance of our recovery aid products, contributing to the patient's progression
Crew Member/Trainer
Chipotle Mexican Grill
New Milford, US
03.2021 - 06.2022
- Prepared and cooked diverse menu items, ensuring strict adherence to food safety standards
- Trained new staff on cooking techniques and safety protocols, improving team efficiency
- Interacted with guests to collect orders and feedback, ensuring high levels of guest satisfaction
Education
BACHELOR'S DEGREE - COMPUTER SCIENCE AND ENGINEERING
University of Connecticut
05-2026
ASSOCIATE'S DEGREE - COMPUTER SCIENCE
CT State Community College
Waterbury, CT05.2024
HIGH SCHOOL DIPLOMA -
New Milford High School
New Milford, CT06.2022
Skills
- Technical Assistance
- Sales proficiency
- Software development
- Mac OS and IOS
- Data Structures
- Proficiency in Swift and Python
- Mobile app development
- UI/UX Design
References
- Palma Giannonne, Branch Manager at Wells Fargo Bank, Palma.Giannonne@wellsfargo.com
- Maria Trainello, Manager at The Cheesecake Factory, (914) 204-4910
- Edgar Sari, Owner of Ps and Sons LLC, (203) 942-8716
Languages
- Spanish
- English
Timeline
Specialist
Apple Inc.
08.2024 - Current
Bank Teller
Wells Fargo
02.2024 - 08.2024
Shift Lead Server/Food Runner
The Cheesecake Factory
11.2022 - Current
Physical Therapist Assistant
Carlson/ProCare Out Patient Physical Therapy
08.2022 - 02.2023
Crew Member/Trainer
Chipotle Mexican Grill
03.2021 - 06.2022
Sales Assistant/Roofer
Ps and Sons Construction LLC
06.2018 - 08.2023
BACHELOR'S DEGREE - COMPUTER SCIENCE AND ENGINEERING
University of Connecticut
ASSOCIATE'S DEGREE - COMPUTER SCIENCE
CT State Community College
HIGH SCHOOL DIPLOMA -
New Milford High School
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