Summary
Overview
Work History
Education
Skills
Timeline
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Joel Smith

Joel Smith

Savannah,GA

Summary

Innovative Management Specialist dedicated to boosting all areas of operations and business administration. Driven leader with proven track record of enhancing operations by conducting in-depth analyses and implementing changes yielding impactful results. Talented at developing strategies and communications to help businesses reach and engage target audiences. Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in automotive, retail, and restaurant industries. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. The willingness to step in whenever and where ever needed shows team members an insistence on success.

Overview

17
17
years of professional experience

Work History

Maintenance Technician

Savannah College Of Art & Design
Savannah, GA
01.2020 - 11.2021
  • Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
  • Coordinated with [Type] department to address quality issues, vendor qualifications and assessments.
  • Organized and maintained inventory of spare parts and equipment consumables.
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
  • Repaired [Type] and [Type] equipment to keep production moving at optimal efficiency.
  • Maintained facility to foster clean environment free from litter, dust and pollutants.
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Performed installation, alignment and balancing of equipment.
  • Disassembled broken, defective and worn out equipment to aid with repairs.
  • Cleaned and lubricated components to maintain optimal performance.
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Adjusted machine settings to maximize performance and equipment longevity.
  • Finalized work on building systems by completing basic carpentry and other finish work.
  • Checked for storm damage around property and contacted supervisor with findings.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Installed new locks, door handles and door closers.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.

General Manager

Hubert Keller Inc/Keller's Flea Market
Savannah, GEORGIA
04.2013 - 11.2018
  • Rebuilt Keller’s Flea Market after hurricane
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Oversaw and improved restaurant deliveries worth more than $125,000 per year through efficient coordination of training and customer satisfaction
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
  • Received superior customer service satisfaction scores for 20 consecutive quarters
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Uphold the tradition of the market being open and ready for business every weekend for 30 plus years.

Operations Manager

Southeastern Auto Auction
Savannah, GA
04.2007 - 02.2013
  • Implemented policies and standard operating procedures for pre/post sales inspections and sale day arbitrations
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
  • Oversaw and improved arbitrations, and added post sale inspections worth more than $2.8 million per year through efficient coordination of dealer relations and extensive arbitration knowledge
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
  • Enforced security policies and procedures to protect company assets and customers inventory from theft, loss or damage
  • Up to 50 drivers on staff responsible for picking up a minimum of 600 cars per sale, 2 sales each week.

General Sales Manager

Coastal Empire Auto
Savannah, GA
10.2001 - 08.2005
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives
  • Developed highly profitable pipeline based on multiple sales penetration techniques
  • Retained 98% of clients through changing atmospheres by quickly and professionally resolving customer issues
  • Introduced higher standards for customer service and increased efficiency by streamlining operations
  • Researched and customized service proposals for clients to meet requirements and set profitable compensation scale
  • Boosted sales numbers with proactive account servicing and diligent relationship-building

Education

High School Diploma -

HV Jenkins High School

Skills

  • Excellent multi-tasker
  • Super sales professional
  • Project management
  • Strong communication skills
  • Superior organization skills
  • Complex problem solving
  • Staff training and development
  • Troubleshooting expertise
  • Sound judgment
  • Customer relationship
  • Management
  • Leadership and team building
  • Goal setting
  • Skilled negotiator
  • Inventory management
  • Networking abilities
  • Variance and risk analysis
  • Team oversight
  • Physical Strength and Stamina
  • Preventive Maintenance
  • Troubleshooting and Diagnostics
  • Mechanical Repair

Timeline

Maintenance Technician

Savannah College Of Art & Design
01.2020 - 11.2021

General Manager

Hubert Keller Inc/Keller's Flea Market
04.2013 - 11.2018

Operations Manager

Southeastern Auto Auction
04.2007 - 02.2013

General Sales Manager

Coastal Empire Auto
10.2001 - 08.2005

High School Diploma -

HV Jenkins High School

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Joel Smith