Jo El Snyder

Optometric Technician/ Front Office

• Greeted and checked in patients, ensuring a warm and welcoming atmosphere
• Updated and meticulously managed Electronic Medical Records, ensuring accuracy and compliance
• Comprehensive exams for patients including medical triage, medical history, all ancillary testing before seeing the Optometrist
• Scheduled appointments, managed phone calls, and handled email correspondence efficiently
• Proficiently collected payments and ensured accurate daily drawer balancing

Sales and Contact Lens Management:

• Demonstrated strong sales skills while guiding patients through contact lens selections
• Effectively managed contact lens inventory and ensured patient satisfaction
• Utilized insurance benefits to provide patients with cost-effective solutions
• Reached goal of being in the nations top .02% for Vistakon’s newest contact lens product Oasys1DayMax

• Excelled in layout and design, creating visually stimulating concepts to attract and sell
• Designed brochures, newsletters, advertisements, and corporate identity
• Delivered exceptional designs within a fast-paced, deadline-driven environment

FEMA, New Iberia, LA– Office position overseeing incoming and outgoing inventory designated for Hurricane Katrina survivors and provided customer service to emotionally stressed residents

Operation Blessing, Slidell, LA – Medical Office Administrator for medical clinic in New Orleans and created patient organizational system that other free clinics in the area implemented as well