Joel Sparenberg
Keene,TX
Summary
Highly skilled and enthusiastic professional with more than 22 years of healthcare experience managing operations in patient-centric medical offices, strategic sales team planning and development. Successfully oversee human resources, budgeting, supply management and patient services. Developed and lead productive sales and efficient office staff. Contributes to high-volume home health, hospice, medical practices by providing exceptional customer service, continuity of care and patient satisfaction.
Overview
23
23
years of professional experience
Work History
Owner
Saving Mountain Healthcare, LLC
03.2024 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Account Executive
Best Care Home Health
01.2018 - Current
- Maintained sales region of Johnson, Hill, Tarrant and Weatherford Counties
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Managed cross-functional teams for successful project completion and timely delivery.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
Account Executive
Home Care Providers of Texas
01.2017 - 01.2018
- Maintained sales region of Johnson County
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Director of Business Development
Oasis Health Care / Southwest Nursing and Rehabilitation
01.2015 - 01.2017
- Maintained sales region of Tarrant and Johnson Counties
- Recruited clinical and sales staff as well interviewed qualified candidates
- Secured new partnerships by identifying and pursuing potential collaborators within various industries.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Grew Census from 150 to 181 / 92% capacity within 8 months
- Enhanced company''s market presence through targeted networking events and relationship building.
- Increased client base by developing and implementing effective business development strategies.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Managed cross-functional teams for successful project completion and timely delivery.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Increased revenue by identifying and securing new business opportunities for the company.
- Managed a diverse portfolio of clients, maintaining strong relationships and ensuring high levels of customer satisfaction.
Owner/Managing Partner
Archway Home Health Care
01.2014 - 10.2015
- Expanded the firm''s clientele through strategic networking and relationship building initiatives by growing census from 18 patients to 101 patients within 18 months of receiving provider number
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Chaired partner meetings to drive discussion of matters important to firm operations, keeping discourse on-topic and moving at efficient pace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Contributed to the firm''s growth by attracting new business opportunities via targeted marketing efforts.
- Crafted persuasive written communications including briefs, memoranda, and contracts with attention to detail and clarity.
- Strengthened professional relationships through active participation in industry conferences and events.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased team productivity by implementing efficient project management strategies.
- Streamlined operations for improved efficiency and cost savings through process optimization.
- Managed budgets responsibly, ensuring optimal allocation of resources to drive organizational growth and success.
- Improved overall team performance by implementing effective management strategies and providing regular feedback.
- Managed senior-level personnel working in marketing and sales capacities.
- Led diverse teams to achieve project milestones on time and within budget through clear communication of objectives and expectations.
- Implemented employee training programs that bolstered productivity, resulting in higher output rates without compromising quality standards.
- Collaborated closely with senior leadership to align departmental goals with broader organizational initiatives.
- Devised comprehensive action plans for underperforming departments, leading to marked improvements in efficiency and productivity.
- Oversaw recruitment efforts for critical roles, selecting top talent from competitive candidate pools based on skillset alignment and cultural fit assessments.
Hospice Consultant
Heart To Heart Hospice
01.2011 - 01.2014
- Increased patient satisfaction by developing and implementing customized hospice care plans.
- Improved staff efficiency through comprehensive training programs and regular performance evaluations.
- Expanded community outreach efforts, raising awareness about available hospice services within the local area which lead to contracting 2 referring facilities within 60 days.
- Ensured regulatory compliance by maintaining updated knowledge of industry standards and best practices in palliative care provision.
- Developed strategic partnerships with local healthcare providers for more efficient coordination of Hospice services.
Hospice Care Representative
New Century Hospice
01.2013 - 01.2014
- Maintained sales region of Johnson, Hood and south Tarrant counties
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Enhanced company reputation by providing exceptional customer service and support.
Account Executive
Family Care of Texas Home Health Care
01.2011 - 01.2013
- Maintained sales region of Johnson, Hood and south Tarrant counties
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Account Executive
Amedisys Home Health Care
01.2007 - 01.2011
- Maintained Ranking of 72nc in the Amedisys Nation of over 500 Account Executives
- Maintained agency census budget of 120% for 2 years.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Marketing Representative
Texas Medical Diagnostic
01.2007 - 01.2008
- Increased territories weekly referrals from average of thirty to an average of fifty
- Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.
- Developed compelling marketing materials for product launches, resulting in heightened consumer interest and sales growth.
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Streamlined internal communication processes, improving collaboration between departments and enhancing overall efficiency.
Business Development Specialist
P&M Healthcare
01.2006 - 01.2007
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
- Enhanced brand visibility by designing and implementing innovative marketing campaigns across various platforms.
Trauma Tech / Medical Assistant
John Peter Smith Hospital
01.2003 - 01.2006
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Patient Care Tech
Huguley Hospital
01.2002 - 01.2003
- Provide direct patient care from pediatric to geriatric patients
- Assisted physicians with, intubations
- Performed patient assessments, wound care, EKGs, blood draws, vital signs and documentation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Medical Assistant
Rehabilitation Medical Group
01.2001 - 01.2002
- Assisted physicians with baclofen trials, epidural steroid injections, trigger point injections, nerve conduction studies, prescription writing and documentation.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Sales Approach Program - Sales Approach Program
Ben Duffy Counselors
Nursing
Southwestern Adventist University
Keene, TXMedical Assistant, Central Florida College, Orlando, FL - Medical Assisting
Central Florida College
01.2001
Bachelor of Science - Marine Propulsion Technology
Florida Keys Community College
01.1998
Skills
- Medical Documentation
- Interdisciplinary Collaboration
- Cultural Sensitivity
- Account planning
- Relationship building and management
- Progress Reporting
- Contract Negotiation
- Account Servicing
- Territory Management
- Staff Management
- Marketing strategy implementation
- Sales Quota Achievement
- Sales Planning
- Lead Generation
Timeline
Owner
Saving Mountain Healthcare, LLC
03.2024 - Current
Account Executive
Best Care Home Health
01.2018 - Current
Account Executive
Home Care Providers of Texas
01.2017 - 01.2018
Director of Business Development
Oasis Health Care / Southwest Nursing and Rehabilitation
01.2015 - 01.2017
Owner/Managing Partner
Archway Home Health Care
01.2014 - 10.2015
Hospice Care Representative
New Century Hospice
01.2013 - 01.2014
Hospice Consultant
Heart To Heart Hospice
01.2011 - 01.2014
Account Executive
Family Care of Texas Home Health Care
01.2011 - 01.2013
Account Executive
Amedisys Home Health Care
01.2007 - 01.2011
Marketing Representative
Texas Medical Diagnostic
01.2007 - 01.2008
Business Development Specialist
P&M Healthcare
01.2006 - 01.2007
Trauma Tech / Medical Assistant
John Peter Smith Hospital
01.2003 - 01.2006
Patient Care Tech
Huguley Hospital
01.2002 - 01.2003
Medical Assistant
Rehabilitation Medical Group
01.2001 - 01.2002
Sales Approach Program - Sales Approach Program
Ben Duffy Counselors
Nursing
Southwestern Adventist University
Medical Assistant, Central Florida College, Orlando, FL - Medical Assisting
Central Florida College
Bachelor of Science - Marine Propulsion Technology
Florida Keys Community College