Joel Suarez
605W 184th St, Apt 3WR New York,NY
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
8
8
years of professional experience
Work History
Crew Member
Chipotle Restaurant
The Bronx, NY
06.2023 - Current
- Assisted management team with inventory counts of food products and beverage supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Interacted pleasantly with guests to deliver quality customer service.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained safe food handling practices to prevent germ spread.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Supervisor
Churchill Living
New York, NY
06.2016 - 04.2021
- Monitored work performance of janitors to ensure adherence to safety regulations.
- Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
- Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
- Implemented quality control measures for ensuring high standards of cleanliness were met at all times.
- Analyzed feedback from customers regarding satisfaction levels with the services provided by our team.
- Trained staff to follow team standards and use efficient techniques.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delegated work to staff, setting priorities and goals.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
Education
High School Diploma -
Colegio Agustiniano
LA Vega, Dominican Republic01-2014
Skills
- Food Preparation
- Inventory Restocking
- Food Running
- Customer Engagement
- Drive-Thru Operations
- Health Code Compliance
Languages
Spanish
Professional
English
Professional
Timeline
Crew Member
Chipotle Restaurant
06.2023 - Current
Supervisor
Churchill Living
06.2016 - 04.2021
High School Diploma -
Colegio Agustiniano