Joel Trejo
Los Angeles,CA
Summary
Calm and dependable security specialist with experience in patient safety, incident response, and de-escalation. Skilled in maintaining secure access, handling unruly behavior, and reporting incidents quickly and accurately.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Security Specialist
JWCH Institute
Los Angeles, California
01.2025 - Current
- Managed incidents of workplace violence and unruly behavior, ensuring safety on company property.
- Protected clinic entrances to maintain a safe environment for patients and staff. and monitored visitor access.
- Responded swiftly to incidents, enhancing safety for patients and staff.
- Used calm communication to help de-escalate conflicts and maintain professional presence.
Housekeeper
Aguascalientes Casino
Palm Springs, California
07.2023 - 03.2024
- Maintained cleanliness of casino guest areas, gaming floors, and restrooms, enhancing overall guest satisfaction.
- Thoroughly sanitized bathrooms, ensuring all surfaces were presentable for guests, including toilets, tubs, showers, and sinks.
- Reported maintenance issues to management, facilitating timely repairs to enhance guest experience in rooms and corridors.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Education
High School Diploma -
Palmdale High School
Palmdale, CA08-2003
Skills
- Incident reporting
- Bag checking
- Communication skills
- Problem-solving aptitude
- Calm communication
- Emergency response
- Customer service
- Teamwork and collaboration
- Patient safety
- De-escalation techniques
Languages
English
Professional
Spanish
Professional
Timeline
Security Specialist
JWCH Institute
01.2025 - Current
Housekeeper
Aguascalientes Casino
07.2023 - 03.2024
High School Diploma -
Palmdale High School