Joel Udayke

• Reduced inventory shrinkage from $562,00 to $285,000 by implementing effective asset protection strategies and processes.
• Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
• Controlled reduction of loss inventory by protecting company assets.
• Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
• Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.

• Direct daily operations for privately owned retail shop, including staffing and recruitment, strategic planning, inventory control, and customer service
• Monitor financial reports and forecasts to balance customer needs and quality control with labor and product costs
• Cultivate relationships with vendors, ensuring strong market share by offering the best products at competitive rates
• Drive customer engagement with dynamic and innovative visual merchandising strategies
• Maintain P&L for organization
• Oversee sourcing of suppliers for special events and maintain network of dependable vendors
• Evaluate staff performance and coach team members as part of leadership development program.

• Drove market strategy and strategic planning for new company, as well as identified processes for improving revenue growth and customer satisfaction
• Built relationships with high-end clientele and diverse retail sales teams, ensuring all sales targets were met
• Trained and coached personnel in SOPs and performance standards.
• Developed a high-performing team through effective recruitment, training, and mentoring initiatives.
• Reduced employee turnover rate by fostering a positive work environment and providing ongoing support to staff members.

* First Godiva Licensee to sell all products including bulk and pre-packs,trained team how engage with customers and to have them feel at home, suggestive selling techniques, hand packing chocolates, visual merchandising

• Established strong relationships with local businesses to foster community support and drive foot traffic to the location.
• Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
• Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
• Spearheaded local charitable initiatives on behalf of the brand, enhancing public perception and goodwill within the community.
• Conducted regular performance evaluations for staff members to identify areas of improvement and implement necessary changes promptly.
• Continuously monitored store appearance ensuring it met visual standards; conducting frequent maintenance checks and improvements as needed.

Philanthropy-based Art Gallery for Cal State San Bernardino Art students. Proceeds from the sales went to the students and a fund for students who couldn't afford art supplies.

Set up all shows and organized invitations, and visuals,chose art to be shown including sculptures,

• Drove year-over-year Gallery growth while leading operations, strategic vision, and long-range planning.

• Established clear communication channels with team members to promote collaboration and efficiency across the department.
• Built rapport with frequent customers by remembering personal details such as shoe size or preferred brands, contributing to a memorable shopping experience.
• Championed employee engagement initiatives such as team-building events and recognition programs, fostering a positive work environment.
• Collaborated with upper management to implement continuous improvements and exceed team goals. I

Set up store for visuals,ledge displays,mannequin dressing.Couture show organizing. worked with management in budgeting for the department

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Negotiated favorable contracts with vendors for reduced costs and improved service quality.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.