Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Ulloa Valdez

Dallas,NC

Summary

Reliable Ramp Agent with background in aviation operations and customer service. Familiarity with airport regulations, safety procedures, and aircraft handling systems. Known for teamwork skills, strong communication abilities, and commitment to safety standards. Contributed positively to operational efficiency in previous roles by ensuring timely ground services for all flights. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.

Overview

4
4
years of professional experience

Work History

Ramp Agent

Piedmont Airlines
Charlotte, NC
08.2023 - Current
  • Responsible for offloading baggage from incoming flights and ensuring bags are delivered to the correct gates or designated drop-off areas.
  • Work closely with team members to efficiently load and unload bags, ensuring quick turnaround times for aircraft departures.
  • Utilize ground support equipment and baggage carts to organize, load, and transport bags to storage or departure locations.
  • Assist colleagues and other team members by providing guidance and support, ensuring smooth operations during busy and high-pressure situations.
  • Maintain a clean and organized work environment, ensuring all bags are securely stored and neatly arranged in preparation for departure.
  • Demonstrate attention to detail and safety by ensuring all bags are properly handled, following company protocols and safety guidelines.

Salesperson

Fortune one consulting for WalkieTalkies
Dallas, NC
03.2023 - Current
  • Spearhead the sales of two-way radios and communication solutions to hospitals, nursing facilities, and other healthcare organizations, helping improve their internal communication systems.
  • Collaborate directly with the LLC owner to implement sales strategies, build relationships with key decision-makers, and deliver customized solutions to meet client needs.
  • Conduct product demonstrations, educate healthcare professionals on walkie-talkie features, and provide post-sales support to ensure smooth implementation and usage.
  • Manage the full sales cycle: prospecting, needs assessment, product recommendation, closing, and follow-up, ensuring clients are satisfied and that repeat business is secured.
  • Track sales metrics and client interactions to contribute to business growth and meet monthly and quarterly sales targets.
  • Stay knowledgeable about industry trends and competitor products to offer clients the best communication solutions available.

Amusement Ride Operator

Carowinds
Charlotte, NC
10.2021 - 12.2021
  • Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
  • Checked seatbelts of riders to maximize safety and manage risk.
  • Inspected all harnesses and safety restraints for wear and tear prior to use.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Handled guest inquiries and resolved complaints regarding ride experiences.
  • Monitored patrons and equipment during rides to prevent accidents.

Education

High School Diploma -

North Gaston High School
Dallas
05-2023

Skills

  • Ground support operations
  • Baggage handling
  • Safety compliance
  • Time management
  • Problem solving
  • Communication skills
  • Workplace organization
  • Active listening
  • Attention to detail

Timeline

Ramp Agent

Piedmont Airlines
08.2023 - Current

Salesperson

Fortune one consulting for WalkieTalkies
03.2023 - Current

Amusement Ride Operator

Carowinds
10.2021 - 12.2021

High School Diploma -

North Gaston High School

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Joel Ulloa Valdez