Results-driven manager with 9+ years experience in the fast-paced retail environment and a passion for driving results. Extensive experience in the apparel retail industry with knowledge of merchandising, staff management, scheduling, sales strategy, customer service, hiring, and inventory control.
Overview
10
10
years of professional experience
Work History
Assistant General Manager - Merchandising
Old Navy
09.2019 - Current
Designed and executed displays to deliver interactive, engaging and memorable store experiences for shoppers.
Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
Directly supports the General Manager in all operational aspects of the business.
Store Team Leader
American Eagle Outfitters
03.2018 - 09.2019
Managed daily operations to ensure store is highly engaged and delivering all brand standards and an amazing customer experience. Responsible for developing a high performing team of managers/associates to achieve sales goals.
District Ops Leader (Inspected schedules and forecasts for payroll compliance and productivity as well as recapping omni and payroll results on weekly conference calls)
First year in role achieved a 10 point comp swing from -2% to +8%
Second year drove another 5% comp growth as well as reducing shrink from 1.2% down to 0.6%
Assistant Manager
American Eagle Outfitters
05.2015 - 04.2018
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Directed merchandising, promotion and brand loyalty efforts to meet brand standards and achieve saleds goals.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assistant Manager
Deb Shops
02.2013 - 04.2015
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.