JOEL VASQUEZ
Davenport,FL
Summary
Enthusiastic management professional with a successful track record in supervising staff and building cohesive teams. Proven ability to achieve sales goals by closely monitoring employee performance and providing effective coaching on sales methods. Skilled in problem-solving complex issues and implementing proactive operational changes to drive efficiency and productivity.
Overview
20
20
years of professional experience
Work History
Senior District Sales Manager
Lids Holdings Inc.
11.2015 - 09.2024
- Responsible for 15 multi concept stores with 220+ employees, producing $31 million in annual sales
- #1 COMP Gain District in US FY 2022-2023
- Developed and mentored three General Managers to District Sales Manager positions within the New York City Tri State area and South Florida market
- Manage the district’s hiring strategy, including planning, pipeline needs, recruitment strategy, projected turnover
- Developed Store Managers in the skills of recruiting and training to continually strengthen the talents and results in the market
- Address all employee concerns or issues and administer the progressive steps of discipline, including knowing when to partner with internal support to take appropriate action
- Drive team engagement through impactful store visits and follow-up by ensuring district-wide store management team is provided recognition, gap assessment, ongoing training, and continuous check-ins, including performance management and documentation when relevant, to support and reinforce career and personal growth
- Manage district’s compliance within the scheduling and payroll process to align with budget, policies, procedures, and applicable law
- Hold Store Managers accountable to planning, preparing, and managing the schedule according to labor requirements, availability, safety requirements, inventory management and budget considerations to maintain efficiency and effectiveness of operations
- Utilize retail management tools and analyze financial reports to identify and address trends and issues in district performance
- Manage business disruptions and provide operational continuity
- Manage operations-focused company-level directives, promotions, and initiatives
- Understand and adhere to people safety policies and procedures to maintain a safe work environment
District Sales Manager
Flagg Brothers of Puerto Rico, DBA Lids
06.2004 - 11.2015
- Spearheaded company growth on the island from zero stores in 2004 to a 17 store District in 5 years with annual sales of 12 million in annual sales
- Ensure that stores are delivering exceptional customer service, achieving key performance indicators, and sales target by conducting at minimum bimonthly store visits
- Created a 'selling culture' within stores by training and coaching on selling techniques with all associates and provide feedback and documentation following each store visit
- Resolve customer feedback and address issues, including customer escalations, urgent requests, and resolve to 'make it right' for customers
- Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations
- Support in performing inventory audits as needed to confirm inventory accuracy
- Research store discrepancies and analyze reports
- Respond to all store level issues in a timely manner
- Ensure adherence to visual brand standards, inclusive of optimal layout and visual merchandising or product presentation strategy, window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes
- Monitor execution of special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy
Education
Some College (No Degree) - Aviation Management
East Carolina Community College
Jacksonville, NCHonorable Discharge - Aviation
United States Marine Corps
Jacksonville, NCSkills
- Organization Skills
- Merchandise planning
- Operations management
- Visual merchandising
- Leadership development
- Inventory Control
- Performance Management
- Succession Planning
- Inventory Control
- Conflict Management
- Interpersonal and Written Communication
- Business Administration
- Supervisory Skills
- Team training and development
Languages
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementCompany Culture401k matchTeam Building / Company RetreatsPaid time offHealthcare benefitsPersonal development programsTimeline
Senior District Sales Manager
Lids Holdings Inc.
11.2015 - 09.2024
District Sales Manager
Flagg Brothers of Puerto Rico, DBA Lids
06.2004 - 11.2015
Some College (No Degree) - Aviation Management
East Carolina Community College
Honorable Discharge - Aviation
United States Marine Corps
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