Joel Vo
Ontario,CA
Summary
Dedicated and detail-oriented professional with a solid background in logistics, customer service, and healthcare support. Committed to performing tasks efficiently and accurately, while continuously learning and growing within a team-oriented setting.
Overview
10
10
years of professional experience
Work History
UPS Ramp
UPS
Ontario
06.2022 - Current
- Responsible for the safe operation of equipment including Tugs, Belt Loaders, and K-Loaders.
- Ensured timely and accurate handling of packages in a high-pressure environment.
- Played a key role in the logistics chain by efficiently managing the transportation and organization of Unit Load Devices (ULDs), ensuring timely delivery and adherence to strict schedules.
Seasonal Guest Advocate
Target
West Covina
11.2021 - 01.2022
- The responsibilities of a guest advocate is to create a welcoming experience for the guests, being familiar with every position on the sales floor/building layout, efficiently.
- Scanning/bagging all the guests items in compliance to food safety standards as well as the company's best practices, stocking supplies, sanitize all surfaces, and demonstrate a culture of ethical conduct as well as safety and compliance.
Shift Supervisor
Big League Dreams Sports Park
West Covina
11.2018 - 03.2020
- Led a team across multiple departments, including the kitchen, bar, and dining areas, ensuring smooth operations and high levels of customer satisfaction.
- Mentored and trained employees, enhancing their skills and boosting team performance.
- Managed daily operations, including scheduling shifts, overseeing inventory, and ensuring compliance with safety and cleanliness standards.
- Addressed and resolved conflicts among staff and customers, maintaining a positive and productive work environment.
Hemodialysis Technician
DaVita Carabello Dialysis Center
Los Angeles
07.2016 - 10.2018
- Assisted in providing patient care and maintaining dialysis machines, ensuring their cleanliness and proper function, similar to maintaining logistics equipment at UPS.
- Adhered to strict protocols in patient care and equipment handling.
- Worked closely with healthcare professionals to ensure timely and accurate patient care.
- Ensured the quality and safety of patient treatments and equipment.
Cook/Prep
Yoshinoya Beef Bowl Restaurant Franchise
El Monte
12.2014 - 07.2015
- Kitchen staff member responsible for cooking food and maintaining the cleanliness of the workplace for my colleagues and customers
- Also in charge of delivery and register.
Education
Certified Hemodialysis Technician - Hemodialysis
National Polytechnic College
Los Angeles, CA06-2016
High School Diploma -
Fernando R. Ledesma High School
El Monte, CA06.2015
Skills
- Cleaning
- Management
- Computer skills
- Leadership
- Supervising experience
- Clinical experience
- Microsoft Office
- Commercial driving
- Customer service
- Guest services
- Dialysis Experience
- Restaurant Management Experience
- Microsoft Word
- Barcode scanning
- Quality Control Procedures
- HIPAA Compliance
- Data Verification
- Hazardous Material Handling
Languages
- English, Expert
- Vietnamese, Intermediate
- German, Beginner
References
- David Garcia, (626) 664-7181
- Dr. Sharr Chardas, +1 (818) 935-4991
- Randy Urena, (626) 523-4662
Timeline
UPS Ramp
UPS
06.2022 - Current
Seasonal Guest Advocate
Target
11.2021 - 01.2022
Shift Supervisor
Big League Dreams Sports Park
11.2018 - 03.2020
Hemodialysis Technician
DaVita Carabello Dialysis Center
07.2016 - 10.2018
Cook/Prep
Yoshinoya Beef Bowl Restaurant Franchise
12.2014 - 07.2015
Certified Hemodialysis Technician - Hemodialysis
National Polytechnic College
High School Diploma -
Fernando R. Ledesma High School