Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Wadsworth

Freeport,IL

Summary

Proven leader and skilled handyman, adept in project management and customer relations, significantly increased client referrals at Rockford Contractors. Expert in business operations and financial management, I excel in delivering high-quality service and efficient solutions, fostering strong client relationships and driving business growth. Maintains meticulous attention to detail and a commitment to excellence. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 12 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

13
13
years of professional experience

Work History

Owner

Mr Fix It
08.2012 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

Handyman

Rockford Contractors
05.2011 - 08.2012
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
  • Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Completed repair jobs to restore functionality to electric and plumbing systems.
  • Conducted thorough inspections of completed work sites to confirm adherence to safety standards and client expectations before leaving the premises.
  • Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Reported issues to property manager so effective resolutions could be put into place.

Education

High School Diploma -

Harlem High School
Machesney Park, IL
04.1996

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Project Management
  • Operations Management
  • Business Management
  • Business Planning
  • Project estimating
  • Financial Management
  • Attention to Detail
  • Customer Service
  • Decision-Making

Timeline

Owner

Mr Fix It
08.2012 - Current

Handyman

Rockford Contractors
05.2011 - 08.2012

High School Diploma -

Harlem High School
Joel Wadsworth